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Rory-James Sales, Accommodation Support Worker

Rory-James Sales

Accommodation Support Worker·Manchester City Council

Great Britain (UK)

High school or equivalent, High school education

Work experience

Total years of experience: 23 years, 5 months

Accommodation Support Worker

January 2025 - Present

Manchester City Council

Manchester, Great Britain (UK)

January 2025 - Present

• Provide housing-related support for residents in temporary
accommodation.
• Deliver tailored support to clients with complex needs,
including advocacy, resettlement, and access to services.
• Oversee property management, health & safety compliance,
rent collection, and maintenance.
• Promote social integration and help clients progress toward
long-term housing solutions.
• Maintain detailed records and contribute to policy development
and service delivery improvements.

Company industry:
Public Administration

Prison Custodial Manager

January 2010 - January 2025

HMPPS – HMP/YOI Hindley,

Manchester, United Kingdom

January 2010 - January 2025

• Managed operational functions in a custodial setting housing
over 600 offenders.
• Oversaw security, intelligence, and offender management
functions.
• Supervised large multidisciplinary teams, resolving staff
conflicts and improving morale.
• Developed and implemented strategic plans, improving
operational efficiency and staff performance.
• Built strong partnerships with police and government bodies;
represented the organisation at public and agency meetings.

Company industry:
Public Administration

Chef

November 2007 - January 2010

Claire House Residential Care Home,

Manchester, United Kingdom

November 2007 - January 2010

• Led kitchen operations, developed nutritious meal plans, and
maintained hygiene standards.
• Reduced waste, improved service speed, and mentored junior
chefs.

Company industry:
Hospitality & Accomodation

Soldier

January 2003 - November 2007

British Army – 40th Regiment Royal Artillery

Manchester, United Kingdom

January 2003 - November 2007

• Served in multiple international deployments, supporting
peacekeeping and humanitarian efforts.
• Conducted risk assessments, maintained equipment, and
performed under high-pressure combat conditions.
• Provided medical assistance and supported mission-critical
communications and operations.

Company industry:
Military & Defense

Education

Wigan

July 2003

July 2003

High school or equivalent, High school education

United Kingdom

Skills

MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
CRIMINAL JUSTICE
Expert
CRIMINAL JUSTICE
Expert
PUBLIC HOUSING
Intermediate
PUBLIC HOUSING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
LAW ENFORCEMENT
Expert
LAW ENFORCEMENT
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DECISIVENESS
Intermediate
DECISIVENESS
Intermediate
SERVICE IMPROVEMENT
Intermediate
SERVICE IMPROVEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate

Languages

Arabic
Beginner