Experience Specialist
Desert Gate Tourism
Total years of experience :5 years, 3 Months
• Attending client calls and other queries regarding reservation of tours / excursions.
• Receiving/sending emails to our clients regarding inquiries, complaints and any related matters
• To ensure that all the bookings are entered in the system.
• Clerical work and all related at office work, such as documentations, faxing documents, scheduling other related documents for operation.
• Established and maintain cooperative working relationship with co-workers for organize flow of work.
• Perform other duties given by department heads.
• To attend training sessions and meetings as required
• Dealing and coordinating to suppliers (contracts, request and amendments)
• Coordinating with hotel representative/travel desk.
• To answer the telephone with a professional and polite manner at all times.
• Monitoring of sales on daily basis.
I have graduated Integrated Programming course after that I took Bachelor of Science in Computer Science unfortunately i did not completed as we are running out of budget.