Admin Asst. /Executive Marketing
Team Safety Consultants
مجموع سنوات الخبرة :8 years, 6 أشهر
Team Safety Consultants
Admin Asst. /Executive Marketing
May 18, 2013 Until Present
• Receiving incoming and outgoing calls
• Preparing quotation and sending to the clients
• Preparing emails and correspondent Visit potential customers for new business
• Provide customers with quotations
• Negotiate the terms of an agreement and close sales
• Represent your organisation at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails
• Record sales and send copies to the sales office
• Review your own sales performance
Etisalat Telecom - Abu Dhabi
Marina Mall
Customer Service
Nov. 13, 2010 to March 18, 2013
Job Profile: • Great customer, with a smile and proper manner.
• Listen and understand customer requirements, suggest solution and alternatives if applicable.
• Suggesting the customer of on-going sales promotion to boost daily sales that would lead in meeting the monthly sales target set by the management.
• Promoting the new product design such as E-life internet, Landline and T.V connections.
• Handle changes in policies or renewal
• Suggest solutions when a product malfunctions
Gloria Hotel 1010 rooms - Dubai, U.A.E
Internet, Media City
Telephone Operator, CID
July 22, 2008 to Sept 12, 2010
• Call and receive call from customers.
• Courteously greet the customer and give them the best customer service needed.
• Give customer's assistance by answering their inquiries and other concerns.
• Transfer calls from to designated area or department.
• Encode and forward customer's concerns to authorized personnel that will further assist the concern of the customer.
• Inform customers with their billing information, unpaid bills and other important concerns.
Al Tayer Logistic Fashion Dubai, U.A.E.
Logistics Assistant
Dec 5, 2005- March 15, 2008
Job Profile:
• Responsible for receiving goods; cross check the goods against the delivery notes, reporting the supervisor incase of discrepancies.
• Storage of goods in proper location.
• Send the goods for pre-retailing and tagging as per the priority.
• Co-ordinate with supervisor and organize the drivers for the delivery.
• Updated of all deliveries in to the system and preparing weekly and monthly report as required.
• Process any employee or customer related paperwork as directed.
• Help coordinate the training of employees in their job according to company standards.