Account Manager
MediGain
Total des années d'expérience :3 years, 7 Mois
• Phone, email, Webex, Skype Communicating with American Doctors, Insurances and patients.
• Efficiently using highly confidential American billing system such AdvancedMD, AllScripts, and many others.
• Co-coordinating with all departments Business Intelligent, Quality assurance, Denial Management, On boarding posting, Billing and Collections for a quality client management.
• Client Profile Analysis and Management, progress analysis, Maintain workflow by studying methods; implementing cost reductions; and developing reporting procedures
• Advance researches on new system and internet to study the market and the business.
• Create and revise systems and procedures by analyzing operating practices and implementing changes
• Responding to client tasks via email and other online portals within 24 hours.
• Quality assurance of daily production and feedback to the departments and the corresponding team leads I the other departments.
• Preparing reports agendas plans and meetings
• Prepare training materials and conduct training programs
• Support service staff to ensure that service processes comply with the relevant requirements of the quality management
• Prepare, plans and implements internal quality audit, including ensuring closeout of audit findings, preparing audit reports and validating proper corrective and preventive actions to all QA findings
• Plan and monitor implementation of activities concerned with the development, application and maintenance of quality standards for work processes.
• Develop and initiate standards and methods for quality production
• Attend meetings and record minutes
• Working for insurance payment for the claims which has been denied not paid and pending.
• Getting all the pending insurance payment tactically speaking with the American Insurances.
• Email, electronic fax communication and phone communication with all three Insurance, patients and Doctors and within the company.
• Monthly and weekly analysis
Instructress
(2009 July 18TH to May 21st 2011)
Instructress - duties
Work with the Microsoft office packages word, excel, PowerPoint and Access
Handle graphic designing using Adobe Photoshop, adobe flash, Corel draw and Publishes
To develop web pages using Macromedia Dream viewer, HTML and PHP
Working in an Internet connected environment and dealing with e-mail
Installing and updating soft ware
Have experience in lecturing for
NCC-IDCS
Web designing
FIT (BIT-University of Colombo foundation)
English
Other
BTEC Edexcel Diploma in Information Technology
Web Designing and Multimedia Applications
Computer Driving Licence(ICDL)
GIT, GICT
Graphic Designing
Kids levels
International Advance Diploma in Computer Studies-NCC (IADCS)-2nd year of the degree program - Qualified IDM Affiliated University College Kandy 1. Managing Business Project 2. Business management 3. Database 4. System Analysis and Design 5. Computer Forensics 6. Advance web Designing 7. Advance Java 8. Enterprise networking 9. Practical Project International Diploma in Computer studies –NCC(IDCS) (2009-2010 1st year of the Degree program - Qualified IDM Affiliated university College Kandy 1. Business Communication 2. Computer Technology 3. System Development 4. Programming method 5. Hardware 6. Web Designing 7. Java 8. Networking
Bsc.Business IT (Hons) – Qualified in 1st class - Btch Top of the academic year. University of Greenwich - UK 1st Semester 1. Information Systems Management 2. Rapid Application Development 3. E Commerce 2nd Semester - pending 4. Information Systems Engineering 5. Database Design and Implementation 6. IT Project and Quality Management 7. Practical Project
G.C.E Advance Level Examination in 2008 (Bio Science) 1. Biology - S 2. Physics - S 3. General English - B G.C.E Advance Level Examination in 2006 General Information Technology (GIT) – A G.C.E Ordinary Level Examination in 2004 1. English - A 2. Science - A 3. Tamil - A 4. Catholic - A 5. Sinhala - B 6. Business & Accounting - B 7. Mathematic - B 8. Art - B 9. Social Studies - C 10. English Literature - S