Rose Allen Esteban, Human Resource Assistant - Recruitment

Rose Allen Esteban

Human Resource Assistant - Recruitment

Almana Group

البلد
قطر - الدوحة
التعليم
بكالوريوس, Computer Science
الخبرات
11 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 3 أشهر

Human Resource Assistant - Recruitment في Almana Group
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أبريل 2017

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. • Builds applicant sources by researching and contacting local and international agencies, media and internet sites, connections. • Determines applicant requirements by studying job description and job qualifications. • Attracts applicants by placing job advertisements; contacting recruitment agencies locally and outside Qatar, using newsgroups and job sites. • Shortlisting of the applicants • Conducting research • Determines applicant qualifications by conducting pre- interview questioning applicants; analyzing responses • Arranges management interviews by coordinating schedules; escorting applicant to interviews. • Providing the needed information to the applicants about the salary and benefits of the jobs they are applying for. • Verifying references and performing background investigation before an official employment is made. • Providing the needed details of the background investigation to the head of recruitment. • Advice job applicants of the result of the screening process • Preparing Offer Letter up to approval. • Coordinate with the company’s visa and immigration department about the applicants’ work visas, sponsorship transfers and the likes. • Finishing recruitment transaction till boarding. • Polishing Background Check Policy and Interview Questionnaire. • Communicate and engaging business to different manpower supply overseas

Human Resource Assistant - Recruitment في Bonne Maniere
  • قطر - الدوحة
  • نوفمبر 2016 إلى أبريل 2017

• Protects and update information confidential for 201 files. • Managing computer software and systems. • Coordinates with related departments concerning medical, fingerprint appointment and all related document upon staff arrival in order to start RP and renewal appointment for Health Certificate with coordination to Government Representatives. • Outsourcing applicants by posting advertisements in social medias and websites. • Calling the applicants and arranging interviews with department heads. • Advice job applicants of the result of the screening process. • Evaluate and negotiate different Manpower Supply overseas. • Perform initial interview to applicants before sending to direct hiring manager.

In Flight Service Representative في Macro Asia Airline Catering Services
  • الفلبين
  • أغسطس 2014 إلى أكتوبر 2016

Executes catering menus by evaluating past popularity of menu options and availability of seasonal food ingredients; anticipating food consumption and estimating cost of ingredients; minimizing waste; placing orders with suppliers; scheduling delivery of fresh food and beverages; receiving and checking the content of deliveries; evaluating the quality of meats, poultry, fish, fruits, vegetables, and baked goods; preparing and portioning food; providing health, religious, geographical, ethnic, and cultural menu alternatives;ensuring readiness for ramp delivery.
•Keeps catering service equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
•Maintains safe, secure, legal, and healthy work environment by establishing, following, and enforcing quality of food preparation and service standards and procedures; complying with sanitation and legal regulations of the airline catering kitchen; ensuring that food products meets all standards.
•Maintains airline customer satisfaction by investigating and resolving complaints about food quality and/or selections.
•Meets airline catering services operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; ensuring kitchen ready times and departure times are met; controlling dispatch and ramp operations; resolving problems;
•Maintains catered ambiance by providing linen service, glassware, dinnerware, plastic ware, and utensil quality; arranging for special first class and business class dining amenities; advising airline staff on service-enhancing techniques.
•Supervising loaders for the designated position of meals, equipments, linens and towels by every galley.
•Hand over to galley operator about the numbers of meals on board.
•Informing and explaining the Cabin Manager about the servicing.

Human Resources Assistant في Servflex, Inc
  • يوليو 2013 إلى يوليو 2014

Substantiates applicants' skills by administering and scoring tests.
•Schedules examinations by coordinating appointments.
•Welcomes new employees to the organization by conducting orientation.
•Provides payroll information by collecting time and attendance records.
•Submits employee data reports by assembling, preparing, and analyzing data.
•Maintains employee information by entering and updating employment and status-change data.
•Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages, emails, maintaining equipment and supplies.
•Maintains employee confidence and protects operations by keeping human resource information confidential.
•Maintains quality service by following organization standards.
•Maintains technical knowledge by attending educational workshops; reviewing publications.
•Contributes to team effort by accomplishing related results as needed.

Customer Service Assistant في Sanford Marketing Corp
  • نوفمبر 2012 إلى مارس 2013

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Prepares product or service reports by collecting and analyzing customer information.
•Contributes to team effort by accomplishing related results as needed.
•Providing a positive customer experience involves answering questions, offering product knowledge, guiding guests to correct isles, checking prices, and providing carry out services.
•Managing all the cash transactions in their workplace
•Maintaining daily account of the daily transactions
•Balancing the daily account at the end of each day
•Checking the daily cash balance
•Interacting with the customers that come to the counter
•Solving all their cash related queries
•Checking for the price of products and any discounts or offers
•Receiving coupons and deducting the said amount from the customers
•Organizing all the work they do and maintaining the accounting records
•Reporting discrepancies they find within the accounts to their superiors
•Provide outstanding customer service and constantly have a smile on face
•Bag the customer's groceries in an ordered way
•Keep hard, soft, foodstuff and hazardous products in separate bags
•Smiling and supportive in all encounters with customers
•Dress is informal but clean and sharp
•Make and believe other duties and responsibilities required or assigned by administration
•Adhere to the Code of Business Ethics, honesty and integrity
•Help check product quality including; bags not correctly tied, foreign objects, yellow ice and any variation from standards

الخلفية التعليمية

بكالوريوس, Computer Science
  • في St. Clare College
  • أبريل 2012

Specialties & Skills

Management
Clerical Duties
Microsoft Office
Recruitment
Customer Service Oriented
CONTENT MANAGEMENT
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DELIVERY
ESTIMATING
ORGANIZATIONAL SKILLS
QUALITY
RECEIVING

اللغات

الانجليزية
متمرّس