Rose Ann Cortez

 Completed and mailed bills, contracts, policies, invoices and checks.
 Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners ang clients as necessary.
 Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relation campaigns and articles.
 Worked closely with all product development departments to create and maintain marketing materials for sales presentations.
 Handled customer complaints in a professional and diplomatic way.
 Checked the inventory listing the actual stock on the shop shelves and reporting the discrepancies to manager.
 Processed cash and credit card transaction accurately and efficiently.
 Required wrapping up purchased items when needed.
 Completed sales sheets and report at the end of the day.
 Assisted with postal deliveries to customer addresses.
 Cleaned, polished and make it sure well organized the items.
 Moved large amount of stock and merchandise around the shop to know the fast moving items.
 Followed policies and procedures related to cash & stock handling

 Greeted customers in a timely fashion while quickly determining their needs.
 Recommended merchandise to customers based on their needs and preferences.
 Wrote sales slips and sales contracts.
 Responded to customer questions and request in a prompt and efficient manner.
 Contacted other store locations to determine merchandise availability especially for customer concerned.
 Engaged with customers, giving them advice to help them choose products in a sincere and friendly manner.
 Kept up to date with new ranges of products, fragrances, color ranges and product promotion/sale.
 Monitored stock levels and sales and re-ordering when necessary, usually using a computer.

 Greeted customers in a timely fashion while quickly determining their needs.
 Recommended merchandise to customers based on their needs and preferences.
 Wrote sales slips and sales contracts.
 Responded to customer questions and request in a prompt and efficient manner.
 Contacted other store locations to determine merchandise availability especially for customer concerned.
 Engaged with customers, giving them advice to help them choose products in a sincere and friendly manner.
 Kept up to date with new ranges of products, fragrances, color ranges and product promotion/sale.
 Monitored stock levels and sales and re-ordering when necessary, usually using a computer.