SALES ASSISTANT
ZIPPY KIDS STORE,MENBUR &SUITE BLANCOLiwa Trading Enterprises LLCAL Wahda Mall
Total des années d'expérience :13 years, 0 Mois
Provide highest level of customer service to all customers and focus on achieving individual sale
targets.
Greet the customers, handle inquiries and promote promotions, offer new product line.
Help clients to make selections/purchase decision by building rapport and offering suggestions
and opinions.
Processing returns and exchange as required in line with company procedures.
Using the stock management system to log, check, locate and move stock both in and out of the
store.
Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and
Safety Requirements.
Making sure that any item which is removed from a display column is replaced immediately after
a sale.
Attached price tags to all merchandise in the shop floor ensuring the correct price/barcode for
each items, taking account of special promotions.
Managing cash and card payment systems in accordance with company procedures and policy.
Fully aware of security issues concerning stock in relation to shoplifting, leakage and theft.
Maintaining high standards of display & visual merchandising to ensure the store is well
presented.
Good with numbers, and able to use modern computerized equipment and specialist retailing
software.
Conducting yearly stock take in all Branch and Brand to ensure that there is no discrepancy of
stocks.
Answering phone calls (stock inquiry from the other branch and customer inquiry).
Authorized in handling and transacting in POS transactions which need authorization and back
office work in the absence of the Store In-Charge.
30, 2012
Handle store operation and personnel as Branch Manager.
Prepares Monthly Sales Reports for head office reference, this includes paper works for different
department like accounting, purchasing, logistics and human resources department.
Provides quotations for client purchase order (e.g. client that inquire through phone and walk- in
client need office supplies and machine for their respective office or department)
Accountable for money related works (e.g. handle cashier operation in auditing POS terminal at
the end of the day, deposit everyday sales at the bank).
Inventory all the products and analyse the discrepancy.
Receive payment by cash, cheque, credit cards, vouchers and automatic debits.
Issue receipts, refunds, credits or change due to customers.
Count money in cash drawers at the beginning of shift to ensure that the amounts are correct and
that there is adequate change.
Always greet the customers who are entering the establishment.
Entertain walk-in client and assist them in their shopping.
Tele Marketer (e.g. take note client inquiry for quotation).
Coordinates with Branch Manager and Shift Supervisor for client bulk order.
Liable for cash in designated POS terminal.
Inventory and arrange product for assigned aisle.
Organize office and assist associates in ways that optimize procedures.
Sort and distribute communications in a timely manner.
Create and update records ensuring accuracy and validity of information.
Schedule and plan meetings and appointments.
Monitor level of supplies and handle shortages.
Resolve office-related malfunctions and respond to requests or issues.
Coordinate with other departments to ensure compliance with established policies.
Maintain trusting relationships with suppliers, customers and colleagues.
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