Collections Agent
Teletech
Total years of experience :15 years, 8 Months
Account: Telstra
• Collections agent.
• Assists all billing concerns of customers.
• Decides if customer’s request for payment extension should be granted.
• Calls range from 80 - 120 per day.
Accounts: Capital One
Hudson’s Bay Company
Expedia
• Sales agent
• Handles credit card activation
• Sells credit card insurance
• Experienced hard selling to push hotel reservations.
• Calls range from 70 - 100 per day.
• Front gate officer
• Offers packages to customers in group
• Handles ticket inspection
• Assists customer concerns
• Handles all paper works
• Schedules the meetings and appointments of the project manager
• Counter supervisor
• Promotes jewelries and accessories
• Handles all inventories
• Remits all sales
• Disciplines the staff
• Trains new employees
• Counter supervisor
• Promotes kitchen wares
• Remits all sales
• Disciplines the staff
• Trains new employees
Undergraduate
Graduated with honor