Roshan Ali, Housekeeping Manager

Roshan Ali

Housekeeping Manager

Taj Hotel

Location
India - Delhi
Education
Bachelor's degree, Hospitality And Hotel Management
Experience
9 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 0 Months

Housekeeping Manager at Taj Hotel
  • India - Ahmedabad
  • My current job since March 2024

Accomplished Housekeeping Manager | Taj Hotel Group

Experienced Housekeeping Manager with a distinguished career at the esteemed Taj Hotel Group, renowned for delivering unparalleled hospitality experiences. With \[X years\] of dedicated service, I have consistently upheld the Taj's legacy of excellence by overseeing housekeeping operations with precision and professionalism.

🔹 Leadership & Team Development: Recognized for my ability to inspire and lead diverse teams to achieve exceptional cleanliness standards and exceed guest expectations. I foster a culture of collaboration, accountability, and continuous improvement to ensure the highest level of service delivery.

🔹 Operational Excellence & Efficiency: Proficient in implementing meticulous cleaning protocols, innovative workflow systems, and sustainable practices to maintain immaculate facilities across all Taj properties. I prioritize efficiency, resource optimization, and adherence to stringent hygiene standards.

🔹 Guest Satisfaction & Brand Loyalty: Committed to enhancing guest experiences through personalized service, attention to detail, and a relentless pursuit of excellence. My proactive approach to addressing guest needs and resolving issues has consistently earned glowing reviews and fostered brand loyalty.

🔹 Quality Assurance & Compliance Management: Diligent in upholding Taj's exacting standards of cleanliness, safety, and hygiene. I conduct rigorous inspections, implement robust quality control measures, and ensure compliance with regulatory requirements to safeguard the well-being of guests and staff.

🔹 Strategic Planning & Innovation: Adept at devising strategic initiatives to enhance operational efficiency, reduce costs, and elevate service quality. I leverage cutting-edge technology, data-driven insights, and industry best practices to drive continuous improvement and stay ahead of evolving guest preferences.

Housekeeping Manager at Imperial Hotel
  • Saudi Arabia - Riyadh
  • December 2022 to December 2023

Imperial Hotel logo
Housekeeping ManagerHousekeeping Manager
Imperial Hotel · Full-timeImperial Hotel · Full-time
Dec 2022 - Dec 2023 · 1 yr 1 moDec 2022 - Dec 2023 · 1 yr 1 mo
Saudi Arabia · On-siteSaudi Arabia · On-site
Experienced Housekeeping Manager | Elevating Hospitality Standards

Dedicated and results-oriented Housekeeping Manager with over 1 year of experience in leading high-performing teams to deliver exceptional cleanliness and guest satisfaction in upscale hospitality environments. Known for implementing efficient cleaning protocols, optimizing workflow processes, and maintaining meticulous attention to detail.

🔹 Leadership & Team Development: Proficient in motivating and training teams to achieve and exceed cleanliness goals, fostering a culture of excellence, accountability, and teamwork.

🔹 Operational Excellence: Skilled in developing and implementing comprehensive cleaning schedules, inventory management, and quality control measures to ensure compliance with industry regulations and standards.

🔹 Guest Satisfaction Enhancement: Committed to enhancing guest experiences by consistently delivering immaculate and inviting environments, resulting in positive feedback and repeat business.

🔹 Cost Control & Resource Optimization: Experienced in managing budgets, reducing operational costs, and maximizing resource utilization without compromising service quality.

🔹 Continuous Improvement: Proactive in identifying areas for improvement and implementing innovative solutions to streamline processes, enhance efficiency, and elevate service standards.

Let's connect to discuss how I can contribute to enhancing cleanliness standards and guest satisfaction at your establishment!

Housekeeping Executive at Sheraton Hotel & Resort
  • Saudi Arabia - Jeddah
  • October 2017 to November 2019

Dynamic Housekeeping Executive | Excellence in Hospitality Services

Seasoned Housekeeping Executive with a proven track record of optimizing cleanliness standards and guest satisfaction in the hospitality industry. Equipped with 2 years of hands-on experience in overseeing housekeeping operations, implementing best practices, and leading teams to deliver exceptional service.

🔹 Team Leadership & Development: Skilled in recruiting, training, and supervising housekeeping staff to ensure adherence to established standards and protocols, fostering a culture of professionalism and efficiency.

🔹 Operations Management: Proficient in developing and executing comprehensive cleaning schedules, inventory management, and quality assurance processes to maintain immaculate facilities and uphold brand reputation.

🔹 Guest Experience Enhancement: Committed to exceeding guest expectations by consistently delivering clean, comfortable, and inviting spaces, resulting in positive reviews and loyal clientele.

🔹 Efficiency & Productivity Improvement: Proactive in identifying opportunities for process optimization, resource utilization, and cost-saving initiatives while maintaining service excellence.

🔹 Communication & Collaboration: Effective communicator with the ability to liaise with cross-functional teams, management, and vendors to ensure seamless coordination and fulfilment of housekeeping objectives.

Let's connect to explore how my expertise in housekeeping operations can contribute to enhancing your establishment's service standards and guest satisfaction!

Housekeeping Senior Supervisor at Vivanta Hotels And Resorts By Taj
  • India - Gurgaon
  • June 2015 to August 2017

Accomplished Housekeeping Senior Supervisor | Elevating Service Standards

Highly skilled Housekeeping Senior Supervisor with a demonstrated history of success in leading and coordinating housekeeping operations to deliver exceptional service and guest satisfaction. With \[X years\] of experience in the hospitality industry, I excel in managing teams, optimizing processes, and ensuring immaculate cleanliness standards.

🔹 Team Leadership & Mentorship: Proficient in leading, training, and motivating housekeeping teams to achieve and exceed performance targets, fostering a culture of collaboration, accountability, and excellence.

🔹 Operational Excellence: Experienced in developing and implementing strategic cleaning plans, scheduling, and inventory management systems to maintain cleanliness, hygiene, and organization throughout all facilities.

🔹 Quality Assurance & Compliance: Diligent in conducting regular inspections, implementing quality control measures, and ensuring compliance with industry regulations and brand standards to uphold a pristine environment for guests and staff.

🔹 Guest Satisfaction Enhancement: Committed to delivering memorable guest experiences by consistently providing clean, comfortable, and well-maintained accommodations, resulting in positive feedback and repeat business.

🔹 Continuous Improvement: Proactive in identifying areas for optimization, innovation, and efficiency enhancement, implementing solutions to drive productivity, cost-effectiveness, and service excellence.

Let's connect to discuss how my expertise in housekeeping supervision can contribute to elevating your establishment's service standards and guest satisfaction levels!

Housekeeping Supervisor at The Pllazio
  • India - Gurgaon
  • April 2013 to May 2015

Detail-oriented and results-driven Housekeeping Supervisor with a proven track record of ensuring cleanliness and guest satisfaction in the hospitality industry. With 2 years of experience, I excel in leading and motivating housekeeping teams to maintain immaculate environments and deliver exceptional service. Skilled in implementing efficient cleaning protocols, optimizing workflows, and conducting thorough quality inspections. Committed to upholding the highest standards of cleanliness, safety, and guest comfort. Let's connect to discuss how my expertise can contribute to enhancing your establishment's cleanliness standards and guest satisfaction levels!

Hotel Housekeeping Associate at Country-Inn
  • India - New Delhi
  • February 2012 to March 2013

Detail-oriented and customer-focused Hotel Housekeeping Associate with a passion for ensuring cleanliness and comfort in hospitality environments. As an integral member of the housekeeping team, I am dedicated to maintaining pristine guest rooms and public areas, adhering to high cleanliness standards and guest satisfaction goals. Skilled in executing cleaning tasks efficiently, organizing supplies, and collaborating with team members to achieve department objectives. Committed to creating positive guest experiences through meticulous attention to detail and prompt response to guest requests. Let's connect to discuss how my skills can contribute to elevating the cleanliness and guest experience at your establishment!

Education

Bachelor's degree, Hospitality And Hotel Management
  • at Punjab Technical University
  • September 2012

Specialties & Skills

Team Leadership
Teamwork
Communications
Hospitality Management
Hospitality
Team Building
Leadership
Team Management
Customer Satisfaction

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert
Hindi
Native Speaker

Training and Certifications

Bachelor's Degree, Hotel, Motel and Restaurant Management (Certificate)
Date Attended:
September 2009
Valid Until:
September 2012
Hotel, Motel and Restaurant Management (Certificate)
Date Attended:
April 2022
Valid Until:
December 2022

Hobbies

  • Cricket
    Player of the Match Player of the Tournament Highest Run Scorer/Bowler Representing Regional/National Teams Man of the Series