روسنا توماس

 Recruiting - Manage recruitment and selection campaigns including advertising, coordinating with agencies, arranging interviews both locally and internationally. Liaising with the Head of HR and hiring managers for the preparation of job postings, job descriptions and job offers.
 Administration - Ensure compliance and continual update and up-keep of various systems with accuracy including employee files, HR systems, employee leave logs etc.
 HR policies and procedures - Design and implement HR practices, policies and procedures and ensure proper communication and compliance
 Training & Development - coordinate training and development programs that include both in-house and externally offered trainings in collaboration with the Head of HR and external providers.
 Employee On-boarding - Manage employee onboarding of new employees
 Relocation - Partner with relocation agents for employee relocation and settling in services
 HR Operations- Ensure all legal, visas and immigration processes for new employees & dependents and renewals for current employees & dependents are completed in a timely and accurate manner.
 Performance Management - Facilitate performance management process when appropriate.
 Employee engagement - Ensure consistent communication, employee relations and employee involvement when appropriate.
 Continual Improvement - Contribute to the evaluation and development of HR function throughout the region in cooperation with the regional HR team. Maintain knowledge of progressive HR practices

• Managing the Learning Management System (LMS) for the AXA Gulf Region
• Managing all customer queries (internal customers i.e. employees) via telephone and emails and responding to them within time
• Preparing and sending L&D newsletter to business on a quarterly basis
• Introducing LMS to the new joiners
• Preparing the core curriculum, training calendar and customized programs on LMS as planned
• Creating events, session, e- learning, webinars on Learning Management System (LMS)
• Ensuring all learning solutions are delivered as per the programme design and to the predefined standards and any changes required are documented and discussed with line manager and incorporated
• Managing the budget for our function
• Coordinating with employee and institute for all external trainings
• Coordinating with employees, trainers, and vendors for all internal trainings
• Attending monthly meeting with group regarding the ‘LMS Knowledge Sharing Session’ and then localizing it as per our needs
• Preparing reports for the key stakeholders in the business
• Managing & analyzing the Learning & Development performance
• Maintain systems for collating and reporting on Development performance
• Providing feedback data collated from LMS and Survey Monkey after a session has taken place

Recruitment:
• Conducting recruitment activities throughout the region
• Managing and updating resume database

RECRUITMENT:
• Managing the end - end recruitment process for different function including Supply Chain, Engineering, Sales, Environment Health & Safety, HR, Finance, Legal
• Sourcing candidates through different medium, screening their profiles and taking them through the entire selection process
• Scheduling & conducting interviews and reference checks
• Developing and executing orientation plan for new hires
• Managing and updating resume database
• Preparing reports on recruitment activities including vacancies, advertisements, responses, retention, turnover and expenditures
• Coordinating with regional team (in Hong Kong) for hiring any new employee in the HR2U portal, auditing of hiring tickets in SAP, getting employee number generated through SAP, and then communicating it to the LM for logistics
• Preparing organization announcements for new hires and position changes
• Creating employee files
• Doing mass hiring for factory employees
• Preparing Induction manual for new hires

HR SERVICES:
• Managing data for outsourced employees all over Pakistan, from recruitment till the time of termination/resignation
• Preparing and compiling information and/or letter for Payroll department to ensure accurate payroll processing is held
• Preparing, maintaining and revising HR related letters, such as contracts for contractual employees, appointment letters for new hires, statement of service for terminated employees, etc.
• Preparing awards for employees, which include getting the nomination form filled by supervisors, making certificates, and coordinating with regional team for timely payments to be included along with other payments

• Receiving Insurance claims from insured
• Analyzing claims from all angles
• Carrying out inspection in case of vehicle insurance
• Preparing a report, and giving input to the department head for deciding whether to or not to indemnify the insured

SURVEY:
Survey regarding the position of Novartis and its competitors in terms of a scientific service provider to its customers

CAMPAIGN DEVELOPMENT FOR ONE OF THEIR BRANDS:
Developed a Campaign for one of the brands, which was to be used by different General Physicians at their clinics in 2011

PERFORMNCE MANAGEMENT AND COMPENSATION:
Survey of the employee motivation in relation to rewards given to them

JOB DESCRIPTION FOR T&D TEAM:
All the JDs were revised, and a few editions were made for the job description of training and development team comprising of three members.

SURVEY:
Pre and Post Launch Survey of Visa Debit Card
Survey regarding color combination, ease of usage of debit card during beta testing period