HR
TIPS AND TOES LLC
Total years of experience :10 years, 6 Months
Oversee all salon procedures in conjunction with company vision, mission and values.
* Develop Salon goals and implement policies and procedures.
* Responsible for leading the efficient and effective Salon operations with the directions of the operations
manager.
* Maintain adequate professional service and retail program.
* Prepare Municipality requirements and reporting matters.
* Supervise and ensure that employees receive ongoing training and hold meetings to keep employees
updated on Salon procedures and policies.
* Educate employees about Salon rules and regulations/Disciplinary actions and ensure compliance with the
supervision of the operations manager.
* Comply with SOP’s and Occupational Health and Safety requirements.
* Attend meetings at the request of line manager to ensure efficient communication across the operations.
* Demonstrate record of achievement against objectives and targets.
* Oversee the inventory cycle of supplies.
* Develop customer relationships and measure customer satisfaction by interacting with clients to get
feedback.
* Handle customer complaints and implement customer service tools.
* Encourage and motivate team members towards accomplishing their commercial targets.
* Ensure equipment and physical facility in peak condition, including cleanliness and repair.
* Manage and Team up with all the departments accordingly to create a smooth and synchronised workflow
across the company.
* Coordinate and follow-up with
Provides assistance to Receptionist when needed.
* Coordinates with Receptionist and Technicians.
* Monitor client’s feedback in the treatment area.
* Monitor technicians performance on a daily basis.
* Receives technician’s complaints, feedback, suggestions and comments.
* Report to Managers.
JOB TITLE:
Receives and attends to orders of customers
* Double- checks change and items ordered by customers
* Ensures validity of prescription before issuing prescription drugs
* Attends to customers inquiries on product lines, availability and prices
* Assist in the maintenance of the cleanliness and orderliness of the work area
IN