Insurance sales agent
Metlife
Total years of experience :21 years, 8 Months
Expert in selling various types of insurance policies to businesses/individuals,
Responsible of selling insurance policies and other services including life insurance, accident and health protections, mutual funds, annuities and securities as well as financial planning services.
Handled all in flight duties assigned to cabin crew members, managed duty free sales on board, provided customer care and assistance, as well as safety instructions.
Received training on customer service, first aid and emergency handling, licensed on handling Airbus 320.
Responsible to the Head of cabin crew and in-flight services
For matters pertaining to customer service and for the control And management of flight attendants, specific responsibilities
Include:
Conduct a pre-flight briefing
Direct and control the service on board
Create a comfortable and safe environment for passengers and cabin crew
Monitor the performance of the cabin crew, correct any errors in the service, grooming standards, recommend further training if required
Complete all in-flight documentation pertaining to the flight
Submit a company flight report at the conclusion of each flight
Conduct performance evaluation on flight attendants
FLIGHT ATTENDANT, KUWAIT AIRWAYS CORPORATION: handled all in flight duties assigned to cabin crew members, managed duty free sales onboard, provided customer care and assistance, as well as safety instructions. Received training on first aid and emergency handling, licensed on handling Airbus 310, 300, 340 and bowing 777
conducted interviews as part of data collection activities, performed data analysis for the purpose of report production.
15 October 1998/ 15 June 2001 Bt1, Bt2, Bt3 Computer Informatics (Basic Programming), C.I.S College, Beirut, Lebanon. 21 August 2001 Bt3 (official technical baccalaureate diploma)