IT Officer -AMI Operator
METRIX Qatar W.L.L
Total years of experience :11 years, 8 Months
• Checking communication of Smart Electrical meters.
• Updating Meter Firmware through Head-end system
• Checking network connection Smart Electrical meters.
• Schedule and assign work orders to the on-Site Team.
• Co-ordinate and monitor troubleshooting process.
• Give proper guidance to troubleshooting Team.
• Prepare daily report and weekly reports.
• Prepare inventory details.
• Reporting network issue to Vodafone & raising tickets.
• Reporting unmanaged issue to responsible department.
• Checking SIM status using Vodafone IOT portal.
• Follow-up raised issue till the issues closed.
• Giving technical support to on site team. Troubleshoot their software issue and help them to update the software.
• Check assign work order errors.
• Schedule System Auto startup and shutdown.
• Preparations of documents like equipment history and maintenance reports.
• Maintained a record of spare parts and consumables.
• Performing daily checks on the PC and periodic maintenance.
• Knowledge in Audio and video technology
• Operation and Maintenance of general exhibits
• Projector Installation and Maintenance.
• Installation of network printers and troubleshooting its problems.
• Hardware installation, testing, troubleshooting, repair and maintenance of PC.
• Wiping data from SQL Server.
• Co-ordinating with third party vendors / Technician.
• Hardware installation, testing, troubleshooting, repair and maintenance.
• Windows pc cloning using Acronis software with same configuration and data.
• Controlling Lan network pc by using Wake-On-Lan software.
• Remote connecting using Wake-On-Lan.
• Installing, Configuration windows 2012, Exchange Server 2013.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Troubleshooting PC’s, laptops and workstations.
• Installation and support of telecommunication equipment.
• Configuration and updating of antivirus software like McAfee, AVG and Norton antivirus.
• Updating with latest service packs.
• Creating standard process for group policy deployment.
• Maintaining a log of all problems detected and system back up.
• Working closely with software suppliers to resolve operational issues.
• Responsible for supporting: Windows XP/Windows 7/windows 10/ Office 2003/2007 and Windows Server 2012/2013, Active Directory Management Exchange. DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Configuration of TCP/IP and Internet Information Services (IIS).
• Performed maintenance on copy machines, Xerox scanner, printers, etc.
• Installation of network printers and Troubleshooting its problem.
• Hardware installation, testing, troubleshooting, repair and maintenance.
• Installation of projector
• Install network patch panel and rack
1) Installing and configuration of operating system
2) Checking computer hardware problems
daily checking of systems is working or not and connections is there or not
3) Giving supports to networking field in our institutions
4)providing internet address to system
• Installing, Configuration windows 2012, Exchange Server 2013.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Troubleshooting PC’s, laptops and workstations.
• Installation and support of telecommunication equipment.
• Configuration and updating of antivirus software like McAfee, AVG and Norton antivirus.
• Updating with latest service packs.
• Creating standard process for group policy deployment.
• Maintaining a log of all problems detected and system back up.
• Working closely with software suppliers to resolve operational issues.
• Responsible for supporting: Windows XP/Windows 7/windows 10/ Office 2003/2007 and Windows Server 2012/2013, Active Directory Management Exchange. DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Configuration of TCP/IP and Internet Information Services (IIS).
• Performed maintenance on copy machines, Xerox scanner, printers, etc.
• Installation of network printers and Troubleshooting its problem.
• Hardware installation, testing, troubleshooting, repair and maintenance.
• Installation of projector
• Install network patch panel and rack
BCA (Degree) 2009-2011 Distance Education North East Open University
Plus two 2006-2007 Higher Secondary Valayamkulam Board Of Higher Secondary
Course Period of study Institute Univercity SSLC 2004-2005 MVM Residential H S Valaymkulam Education Board Of Kerala