HR Manager
THE TURTLE COVE CAFE AND RESTAURANT & THE GROVE CAFÉ AND RESTAURANT
Total years of experience :9 years, 4 Months
JOB DESCRIPTION: 1. Consistently recruiting excellent staff. 2. Maintaining a smooth onboarding process. 3. Follow up PRO for visa process and employee cancellation. 4. Preparing correspondence (warning letter, termination, increment or etc.) 5. Training, counseling, and coaching our staff. 6. Preparing on boarding procedures. 7. Carrying out necessary administrative duties. 8. Conducting staff orientation for the new hired staff. 9. Arranging schedule for the EFST training and EFST exam of the staff. 10. Double checking the employee attendance as per the biometric.
1. Process Onboard new employees visa in order to become fully integrated.
2. Visa status follow up with PRO.
3. Documents follow up with staff, manager & PRO.
4. Conduct staff orientation for the newly hired candidates.
5. Answer all E-mails on same day or within 24hours.
6. Sharing offer letter and JD with new staff.
7. Prepare recruitment materials and post jobs to appropriate job board or websites.
8. Receive and reviewing application and creating a shortlist of candidates for the client.
9. Requesting references and checking the suitability of applicants before submitting their details to the client.
10. Preparing correspondence letter (warning, termination, salary deduction, etc.)
11. Organizing interviews for candidates as requested by the client.
12. Notifying candidates about the results of interviews.
13. Maintains employee information by entering and updating employment and status-change data.
14. Complete termination paperwork and exits interviews.
15. EFST Training to be schedule for all restaurant’s outlets.
16. Minutes of meeting will be shared with outlet Manager/Owner post visit
1. Managing incoming calls and customer service inquiries.
2. Provide accurate, valid and complete information by using the right methods/tools.
3. Handle and process the customer’s requests, forms, applications and orders
4. Maintain the customer’s database.
5. Responsible for giving response upon customers complains.
6. Record the detail of every taken action.
7. Scanning, Copying and Updating Tax Invoices.
8. Work with finance team to perform general accounting tasks.
9. Help admin staff when require.
10. Maintain procedures for maintaining documents and change control of documents.
1. Assist with day-to-day operations of the HR functions and duties.
2. Preparing new employee files.
3. Answering employee questions through personal, email or phone.
4. Processing incoming mail.
5. Creating and distributing documents to another Department.
6. Maintaining computer system by updating and entering data (hard and soft copies)
7. Participating in recruitment efforts.
8. Reviewing and updating technical documents manuals and workflows.
9. Copy, scan and store documents.
10. Maintain confidentiality around sensitive information and terms of agreement.
11. Retrieve files as requested by employees and clients.
12. File documents in physical and digital records.
13. Distribute project-related copies to internal teams
14. Develop and maintain the Document Management System.
1. Maintaining employee file records up-to-date by handling changes in employee status in timely manner.
2. Preparing paperwork needed to create new employee profile and to place new employee on payroll.
3. Providing assistance in monitoring employee performance appraisal process.
4. Maintaining and monitoring records of exempt employee benefits and salary.
5. Providing assistance in hiring process activities such as posting jobs website, reviewing applications and maintaining spreadsheet on tracking an applicant.
6. Maintain office supply inventories and coordinate maintenance of office equipment.
7. Prepare and modify documents including correspondence, reports, drafts, memos and emails.
8. General clerical duties including photocopying, fax and mailing.
9. Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
10. Answer, screen and transfer inbound phone calls.
Graduate as Human Resources Development Mangament