beauty advisor
Apotheca beauty company
Total years of experience :18 years, 5 Months
• Greet customers upon their arrival and met or exceeded sales goals on regular basis.
• Demonstrate proper use of makeup and skin care products
• Identify customer needs and recommend cosmetics and skin care products based on their preferences.
• Explain to customers how to use products and performing make over in the customer
• Demonstrated application techniques to achieve desired looks.
• Attending workshop and seminar in the new product lines.
• Clean cosmetic counter floor and stock shelves display counter.
• Met or exceeded sales goals on regular basis.
• Cultivated productive and positive relationships with customers built on loyalty and service.
• Recommended appropriate products to meet customers’ individual needs.
• Assists management to identify issues in the store.
• Manage and monitor Loss Prevention education and awareness programs.
• Enhanced training programs to strengthen employee knowledge and promote new managers from within.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Set and managed schedules to give proper coverage to required areas and meet customer service demands.
• Identified individual employee’s unique work styles and adapted management methods.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employees’ strengths and assigned tasks based upon experience and training.
• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
• Interviewed, hired and trained new employees for new position.
• Maintained compliance with company policies, objectives and communication goals.
• Assists in the training and retention of a store & Company selling practices, deliver authentic customer service and meet sales goals.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates
• Responsible for assisting with the recruitment, training, development and succession of high
• Greeting customers, responding to questions and inquiries.
Improving engagement with merchandise and providing outstanding customer service.
• Providing product knowledge to customers through the features, values and benefits of each product.
• Suggestively sell additional items and services that the customer may not have anticipated they will need.
• Maintained sales records for inventory control.
• Assisting in keeping the store and stock area clean and orderly.
• Maintaining an orderly appearance throughout the sales floor.
• Cross-selling products to increase purchase amounts.
• Processed POS transaction including checks, cash, credit purchases and refunds.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Greeting customers, responding questions, improving engagement with merchandise and providing outstanding customer service.
• Providing product knowledge to customers through the features, values and benefits of each product.
• Suggestively sell additional items and services that the customer may not have anticipated they will need.
• Maintained sales records for inventory control.
• Assisting in keeping the store and stock area clean and orderly.
• Maintaining an orderly appearance throughout the sales floor.
• Cross-selling products to increase purchase amounts.
• Processed POS transaction including checks, cash, credit purchases and refunds.
• Operating cash registers, managing financial transactions, and balancing drawers.