Front Office agent
Princessa Hotel
Total years of experience :14 years, 3 Months
Has been working as
Has been working as a guest relation:
* Ensures guests have a smooth running stay at the hotel.
* Attend to guests courteously and deal promptly with their requests and queries.
* Collect guests feedback forms and any possible first hand service recovery steps .
* Co-ordinate with housekeeping for cleaning rooms.
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