Rothstein pelayo

• Greets the public, briefly orientating visitors to the Museum, programs and events;
• Processes admissions Ticket and any fees for programs and events through Altru.
Cash handling involves all tenders and must be handled accurately and balance to zero at
end of shift;
• Answers the Museum's central telephone lines promptly, answer inquiries courteously,
and direct callers to appropriate staff offices and individuals as needed;
• Reports all emergency situations to appropriate management staff or authorities;
• Assists with clerical duties, which may be performed at the Front Desk for other Museum
departments, as assigned from Guest Relations Manager or Retail Manager;
• Scan in tickets for online booking.
• Processes all customer transactions as they occur. Ensure that all procedures are quick and
accurate. Balance to zero at the completion of each shift

• Greet persons entering establishment and checked membership id.
• Answer the phone in a timely manner and direct calls to the correct offices.
• Collected payments renewed membership and resolved billing issues.
• Welcome members and guest and made sure they had an excellent workout.
• Conduct tours for all guests and present membership options.
• Follow up with newly enrolled members and provide exceptional customer service.
• Maintain a clean and operational facility.

• Smile and Greet to the customer
• Provided customer assistance involving selling, loading furniture, and measuring
• Researched and presented information on features and benefits with current products.
• Worked diligently in a fast pace environment while taking care of multiple clients at a time.
• Coordinated furniture floor plans and accessories with color schemes.
• Gave input on which furniture to purchase based on customer needs and concerns
Developed and maintained good relationships with customers
• Responsible for ordering accessories and furniture in warehouse.