RS THAYANITHI

► New store/warehouse/office setup ► Point of Sales software management ► Inhouse Software Development ► Customer Relationship management ► Network, Backup, Availability Management ► IT Asset, Change, Identity & Knowledge management
► Risk Management ► Service Desk - Incident Problem Management

► Flagship, mega and multiple retail event management
► Strategic outsourcing & corporate ITSS transition to partner management (2 partners)
► IT Business Service Management software implementation

► New store/warehouse/office setup ► Point of Sales software management ► Customer Relationship management ► IT Asset Management
► Program management - Transformation projects ► Flagship, mega and multiple Retail Event Management
► Strategic outsourcing & corporate ITSS transition to partner management (2 partners)
► IT Business Service Management software implementation

General Manager (IT) : Managed complete IT landscape for Indian master franchisee, Zeroed down software development overhead by setting up & managing in house software development team (SQL, .net, Crystal reports). Defined, documented & implemented processes, best suit for multiple franchisees across diversified geography. Best employee award, two times in a row.

► Software Development - Inhouse development team ► Supply chain automation
► New store setup ► IT Service Management

EDP Manager : Managed complete IT landscape for the company including point of sales development and implementation. Supply chain automation. Devised processes to scale up and support rapid store openings in line with corporate objective. Lead, in house software development team and team of multi geography IT operations with remote and onsite support practices. Opened 4 stores in a day and outlet sign off vs ribbon cut lead time optimization were the achievements.