Marketing Officer / Office Administrator
Dirham Real Estate
Total des années d'expérience :14 years, 8 Mois
• As a Marketing Officer, my main responsibility was to ensure the quality of advertisement online for our properties at-hand. Created set of standard for my online advertise which are complete details of the products/properties, produce high-definition visual presentation, create trade mark of presenting the details, constant update of advertised units and most of all secure company’s place in the market.
• With minimal budget allocation for marketing and advertisement, I was able to optimized search results on most advertisement online technically.
• With my advance skills and knowledge in Computer, monitoring, recording, updating and Data processing, I was able to accumulate clients and owners list which was reused again 1 year after transaction.
• Implemented Email Campaign in replace of COLD-CALL, for proper introductory including marketing purposes and conducted Mobile Text Campaign for Sales and Leasing.
• As CRM Administrator, I was able to reduce the work time frame and supplemented the productivity of listing numbers uploaded in a day.
• Liaison with other Property Management companies for additional stocks of properties.
• With initiative and relevance, I was able to adapt and collaborate my past experience with the Minor Responsibilities as OFFICE ADMINISTRATOR:
1. Supported Customer Service department whenever it’s loaded with calls and inquiries.
2. Coordinating with Clients, Owners and Agents with their transaction.
3. Sales and Leasing Consultant / Agent whenever agents aren’t available.
4. Dissemination of Leads / Inquiry to agents as per assignment.
5. Conducted Photo session for newly acquired properties.
6. Office Administration as part of my duties:
6.1 Overseeing the needs of the office e.g. Forms, Contract Issuance, Office Supplies and Receipts.
6.2 Service Quotation Producer
6.3 Monthly Preparation of Salary using Wage Protection System (WPS)
6.4 Secretarial Roles
6.5 IT Technician for Office Equipment and Coaching Support for software orientation.
6.6 Cash and Cheque Custodian.
6.7 Human Resource and Recruitment Task.
6.8 Training newly hired and point of briefing.
• As Sales Support and Coordinator, I respond to all leads from email, call and direct request from customer. With details and customer requirements at-hand, both quotation and schedule of services offers will be relayed to agents and owners for their assessment.
•Implemented Working Procedure and Systematic Spreadsheets for operations usage while company is in a startup phase.
Administrator, Transport:
• In charge of Compound and Company Executive Transport Department.
• In command of 6 drivers for transport request use.
• Liable on the approval of Company Business trip and Residents Transport trip request.
• Responsible for the preparation of airport transport pickup both departure and arrival of Western Executives and Asian Employees.
• Liaise with the Personnel department in terms of incoming and outgoing Western/Asian employee’s traveler.
• Generate reports mostly with detailed figures supported with visual graph to understand the data much easier and analyze the frequency flow in a better way, like the company's Monthly Report of Transport Request Charges per Department, Transport Percentage Usage, Monthly Monitoring percentage of Transport Usage for Individual Residents and Monthly Cost Expense Usage.
• Prepares a roster report like the company's Drivers Monthly Working Duty, Monthly Shopping Schedules for Compound Residents, Driver School Trip Appointment and Annual Vacation Forecast.
• Prepares a formal written daily report for the company's Outgoing and Incoming Westerners/Asian travelers to be submitted to the camp supervisor for monitoring purposes.
• Daily scheduling and monitoring of request
Receptionist, Clerk:
• Receives and report maintenance household’s request.
• Update and maintain resident’s recreation equipment as well as entertainment supplies.
• Update and monitor incoming and outgoing residents including visitors.
• In control of access key in all Residence, Gym and Clinic.
• Clerical Work
• Responsible for the preparation of Monthly Activity Registration List
• Custodian on all Activity Fees, Registration Fees, Cash prizes and Petty Cash.
• In charge with the Compound Monthly News Information Booklet and activity advertisement paraphernalia (e.g. Tickets, Posters, Invitation, Tarpaulins & etc.).
• Responsible in the preparation of Internal Revenue Allotment (IRA) share and Supplemental Budgeting (Quarterly).
• In charge of daily, weekly and monthly collection report for data entry.
• Liable in the preparation of Purchase Request to Purchase Order, Itinerary of Travel Report (ITR), Personnel Appointments and Monthly Payroll
• In charge in production of all forms from Legal, Secretary, Treasurer, Administrator and Clerks department to be use for daily operations.
• Responsible for the issuance of Barangay Certifications, Clearances and Legal documents.
• Tasked to produce (with the topic/agenda) Regular Notice of Session and all forms of communication letters.
• Assistant to the secretary in making the minutes from draft to official Minutes of Session.
• In charge in entry, compiling and editing of all Barangay Resolutions and Ordinances.
• Liable in all computers, and its corresponding equipments, maintenance in every department for smooth operation.
• Proponent in modernizing the office by using computer to speed up and produce more quality work.
• Handles Four (4) major computer subjects in all 2 different vocational levels.
• Read and comprehend the issued guidelines required by the TESDA in making lesson plans.
• Prepares Lesson Plan and teaching method to enhance and make the topic/subject more interesting.
• Organize and practice the lesson plan before giving it in actual.
• Learning the student characters, attitude, background and interest in the subject to create basis on how to improve and what will be the method to use in the class.
• Conduct classes according to the guidelines but with improvement like giving surprise evaluation or follow-up question if the lesson taken from the previous days or subjects was understand and absorb or not.
• Conduct hands-on session after the theory class to show actual result of topic conducted.
• Compute and prepare grades for compliance and student assessment.
• Establishes service standards of efficiency, minimum wastages and maximum utilization of resources (computer equipments, electricity consumptions, software’s and manpower).
• Supervises computer maintenance programs (software/hardware). Recommends parts modifications if needed and ensures smooth supply of spare parts.
• Recommend new additional services/product and promote with high importance and dedication but with less expenditure.
• Monitor daily income to identify the ebb and flow of the operation and services.
• Consult the General Manager (Owner) regarding changes in the operation and suggest/accept resolution to the problem to ensure continuity of quality service and work relationship.
• Coaches and trains referred on job trainee. Evaluate performance of OJT, recommends promotion and additional training.
• Conducted events like tournament games, promo and customer benefits.
• In control of all spare parts needed for bus and taxi repair especially in purchasing and withdrawal of any parts related to vehicle.
• Keeper of all the property that belongs to the company and establishment.
• Responsible in all computer operation and maintenance.
• Liable in preparing all necessary documents and supporting papers for payment.
• Liable in providing basic knowledge in computers by theory and actual classes.
• Provide additional paraphernalia (paper keyboard and modules) for effective teaching.
• Present more computer exercises, oral reports, written quizzes, and actual exam for evaluation.
• In charge in all data for entry and responsible for typing services