Customer service Engineer
Estarta Solutions
Total des années d'expérience :6 years, 0 Mois
Responsibilities:
* Server virtualization team.
* Solve client issues via phone or webEx meetings.
* Issue RMA for server parts replacement.
Responsibilities:
* Design network structure depending on the client's pre-request.
* Issue BoQ and BoM contains all passive and active network
components with pricing.
* Design smart parking solutions using AutoCAD.
Responsibilities:
* Design network structure depending on the client’s pre-request.
*Issue BoQ and BoM contains all passive and active network components with pricing.
Responsibilities:
* Divide tasks between technical team members.
* Tasks recording and follow up.
* Help solving any technical issues happens in the site.
Responsibilities:
* Solve all employee’s technical problems and handling servers.
* Worked in three different sites:
- JTT: (Jordan Techno Trade) as a technical Engineer.
- JTB: (Jordan Tourism Board) as a technical Engineer.
- CTA: (Central trade and Auto Company Toyota -Lexus And
Hino dealers in Jordan).