Senior System Analyst
Rolaco Trading & Contracting
Total years of experience :12 years, 7 Months
Designations Chronology:
• Oct 2015 - Present: Senior System Analyst
• Oct 2011 - Oct 2015: Systems Analyst
Key Projects & Responsibilities - Senior System Analyst:
o Microsoft Dynamics AX system
- ERP Project Team for Rolaco Group ‘Microsoft Dynamics AX 2012’.
- Managing strategic planning according to requirements, reviewing business/functional requirement.
- Implement business need analysis for ERP.
- System Administrator of MS Dynamics AX 2012.
- Key responsible of Budget and Security access of MS Dynamics AX 2012.
- Functional Support of Business Process in MS Dynamics AX 2012.
- Designing E-Invoice in MS Dynamics AX 2012.
o MenaItech “ Human Resources Management System”
- System Administrator of Human Resource Management System ‘ MenaItech’.
- Accountable for implementation, development and continuous improvement of HR Systems and Processes.
o Document Management System project at Rolaco ‘On Base Hyland’.
- Leader of Document Management System project at Rolaco ‘On Base Hyland’.
- Automating internal Documents Procedures for Roalco.
- System Administrator of DMS ‘On Base Hyland’.
o Administrator of Rolaco Group Website.
Key Projects & Responsibilities - Systems Analyst:
o MenaItech “ Human Resources Management System”
- Instrumental in leading the Implementation of Human Resource Management System ‘ MenaItech’.
- Served as a System Administrator of Human Resource Management System and effectively managed the functional aspects of Employees Self Services.
- Provided user training on Human Resource Management System.
o Menatracks “ Service Desk Management Solution Helpdesk System “
- Delivered the full Implementation of Service Desk Management System ‘MenaTracks’.
- System Administrator of Service Desk Management System.
- Provided server & Functional Admin of Desk Management System.
- Provided user training on Desk Management System.
o Represented ITBS Department during Meetings at Rolaco Group.
o Provided documentation of all processes and training as needed as well as contributed to technical writing of ITBS Dept.
o Adhered to procedures, policies and goals of the IT department, as well as analyzed the business requirements of different departments and determined the best use of technology and resources.
Master's degree, Business Administrator University of Business & Technology Saudi Arabia - Jeddah, (Jan 2016)/ GPA 4.95/5.
Bachelor's degree, Computer Information System King Abdulaziz University faculty of Computing & Information Technology, Saudi Arabia – Jeddah (May 2011)/ GPA 4.18/5