ruby ruthie ocampo, CALL CENTER AGENT

ruby ruthie ocampo

CALL CENTER AGENT

GEMTECH GLOBAL SOLUTIONS

Location
Philippines
Education
Bachelor's degree, Nursing
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

CALL CENTER AGENT at GEMTECH GLOBAL SOLUTIONS
  • November 2008 to March 2010

• CALL CENTER AGENT
GEMTECH GLOBAL SOLUTIONS
3rd MARGARITA BLDG PASTOR ROAD
PALLOCAN WEST BATANGAS CITY, PHILIPPINES
November 2008 - March 2010
Job Description: • Caters outbound calls for American/Australian and Canadian.
• Makes sale of the assigned company products.
• Interacts with customers to provide information in response to inquiries about products and services.

call center agent at GEMTECH GLOBAL SOLUTIONS
  • Philippines
  • November 2008 to March 2010

- Caters outbound calls for American/Australian and Canadian.
 Makes sale of the assigned company products.
 Interacts with customers to provide information in response to inquiries about products and services.

CALL CENTER AGENT at BOLBOK BATANGAS CITY
  • India
  • August 2008 to October 2008

• CALL CENTER AGENT
HARI KRISHNA (HOME BASE)
BOLBOK BATANGAS CITY, PHILIPPINES

August 01, 2008 - October 20, 2008
Job Description: • Caters outbound calls for American.
• Makes sale of the assigned company products.
• Interacts with customers to provide information in response to inquiries about products and services.

CUSTOMER RELATION ASSISTANT at MAKRO
  • Philippines
  • May 2007 to June 2007

Job Description: • Primarily receives and attempts to resolve customer service problems and questions in a timely and professional manner to enhance resident satisfaction.
• Proficiency with computers and clear and effective communication skills a must.

CASHIER at BATANGAS CITY
  • November 2005 to March 2006

• CASHIER
EJ CALTEX GASOLINE STATION
POBLACION, SAN PASCUAL
BATANGAS CITY, PHILIPPINES
November 2005 - March 2006
Job Description: • Process gas and product purchases.
• Provides information and give directions to travelers.
• Handles cash and credit cards and making change.
• Monitors air pumps, vacuum cleaners, and automated car washing equipment.

Education

Bachelor's degree, Nursing
  • at Golden Gate College
  • March 2003

COLLEGE: Golden Gate College P. Prieto St. Batangas City (undergraduate) COURSE: BS Nursing

Specialties & Skills

Oral Communications
Customer Service
Microsoft Office
Sellers Agent
customer service / call center agent
CASHIER
MICROSOFT OFFICE
MS OFFICE
MS WORD
OUTBOUND CALLS
SALE OF

Languages

English
Expert
Filipino
Expert

Training and Certifications

communication skills (Training)
Training Institute:
soft skill training
Date Attended:
October 2008