Customer Services Officer
Majid Al Futtaim Cinemas (Vox Cinemas)
Total years of experience :9 years, 3 Months
and Responsibilities:
Handling customer’s complaints and make sure to avoid any inconvenience
Handling Cash at the Ticket Box
Cash deposit and with drawl from the Bank
Floor duty including directing customers to their assigned seat
Advertising the promotions
Stock taking and reporting to concern person abut short items
Observing staff in customer interactions and coaching / developing accordingly
Maintaining customers focus on all times and answering to customer enquiries and
clients demand using the standard guidelines
Taking ownership of complaint and queries and proactively following throughout to
resolution
Replenishing of own brand of products.
Planning product ranges and preparing sales.
Stock plans that hookup with buyers, maintaining data, producing layout plans for the
stores.
First in and First out.
Deliver excellent customer service, at all times
Deal with all inquiries in a professional and courteous manner, in person, on the telephone
or via e-mail
Administer all reservations, cancellations and no-shows, in line with the company policy
Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
Provide reports, as required, for housekeepers and management
Assigned in different Rural Health Units during his Related Learning Experience in Health
Care I, Health Care II and N-100
Admits patients
Taking vital sign and provide nursing care to patients using the nursing process
Giving intramuscular subcutaneous injection, sponge bath and health teaching
Assigned in Pediatric, Female Medical and OB Gyne Wards