Rudy El-Khoury, IT Administrator - Support and Implementation

Rudy El-Khoury

IT Administrator - Support and Implementation

InMobiles

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information and Communications Technology
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

IT Administrator - Support and Implementation at InMobiles
  • Lebanon - Beirut
  • My current job since June 2017

Hardware and software troubleshooting and maintenance
Microsoft Windows Systems Administration: (Windows Server 2008, 2012, 2016)
Installing & Managing Microsoft Windows Servers roles and features (AD, IIS, DNS, DHCP)
Managing Microsoft Exchange
Managing Microsoft Active directory
Managing Cisco switches and ASA Firewall
Managing Cisco Call Manager.
Support and troubleshooting network
Linux Systems Administration: (CentOS, Redhat, Ubuntu, ..)
Installing & Configuring VMware ESXi
Installing & Managing VCenter server and vSphere client
Coaching and training employees
Users permissions and restrictions
Responsible and support for backup system
Onsite support for all employees
Traveling Experience as leading the projects

IT Support Specialist at BIM POS
  • Lebanon - Beirut
  • December 2016 to May 2017

Assist company clients with technical and computer software issues.
Configuring computer systems.
Diagnosing software problem.
Training internal and external customers.
Providing assistance in person or by phone or email.
Troubleshooting network problems.
Developing crystal reports.
Troubleshooting/Identifying data using Sybase database queries.

News & Play-out Systems Engineer at Studiovision
  • Lebanon
  • February 2015 to July 2016

Etere automation system support.
K2 Thomson video servers support.
Aurora news system support.
Working under stress in a high pressured environment and work closely with all teams and departments to ensure relevant operational needs are efficiently met.
Supporting 24*7 Play Out & News Room.
Maintenance and operation of Broadcast & IT equipment’s in studios.

Floor Manager at Roadster diner
  • Lebanon
  • December 2013 to January 2015

as “Floor Manager”: Assists in ensuring a consistent profitable shift while
maintaining the very highest standards of quality, service, and cleanliness in order to get 100% customers and members’ satisfaction. Take charge of the shift in the absence of the Restaurant Manager.

IT Technician at Teletrade
  • Lebanon
  • August 2014 to October 2014
Team Leader at Roadster diner
  • Lebanon
  • March 2012 to December 2013

as “Floor Team Leader”: Assists in ensuring a consistent profitable shift while maintaining the very highest standards of quality, service, and cleanliness in order to get 100% customers and members’ satisfaction. Take charge of the shift in the absence of the Floor Manager.

Trainer at Roadster diner
  • Lebanon
  • November 2010 to October 2012

Responsibilities as “Trainer”: Train new employees about Roadster diner standards. Smoothly integrate new employees about the work environment and ensure that they are ready to accomplish their tasks at work.

Head Waiter at Roadster diner
  • Lebanon - Beirut
  • October 2011 to February 2012
Waiter at Roadster diner
  • Lebanon
  • April 2009 to October 2010

Education

Bachelor's degree, Information and Communications Technology
  • at American University of Science and Technology
  • June 2016

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Specialties & Skills

COMMUNICATION SKILLS

Languages

Arabic
Expert
English
Expert
French
Intermediate