Rula Naffa

Head of Treasury and Int. Commercial System Unit
June 2008 - Present

* Unit head of 8 employees working under Solution delivery center umbrella.
* Direct, consult and analyze business and technical requirements in-order to meet business and customer satisfaction and to act as a focal point between business & technical within International standards, CBJ regulations, secured environment, SDLC and defined processes and procedures.
* Working as a project manager for various banking projects whether made in house or readymade packages such as Trade Finance, S.W.I.F.T and others .
* Participate in Implementing number of packages for external branches such as S.W.I.F.T
* Raise Recommendations and guidelines to the Centre Manager & Participate In recruitment process
* Follow up the latest technology in computer field and apply improvements at work environment.
* Participate in regular and irregular meetings to co-ordinate tasks, discuss technical, projects and business issues to fulfill real business needs with ultimate integrity to the customer’s total satisfaction
* Insure unit systems DR & HA Availability
* Insure unit systems with best quality and minimum down time.
* Coordinate with other departments, centers and units to fulfill the assigned Roles and Responsibilities.
* Supervise and follow-up plans, memos and requests to insure their execution at proper time.
* Approve Internal & External Audit comments reply
* Setting and reviewing work processes & procedures
* Lead, supervise, mentor and insure unit systems work load balancing by resource and time management.
* Develop staff skills/ know how by approved training courses and knowledge transfer
* Identify staff training needs and career paths and assist staff in defining KPIs, goals and objectives
* Prepare staff appraisals & evaluations

PROJECT MANAGEMENT SKILLS:

* Demonstrated ability to handle projects and make sure successful achievement
* Easy dealing with the executive staff, problematic business and the production groups
* Self-belief in my capability to direct a separate team of individuals performing on project, making sure not only that a project is accomplished, but that a project team is able to perform as a interconnected team
* Maintaining business relationships by offering strong significant management and keeping an eye on demands that had earlier been avoided
* Able to manage efficiently and effectively

Senior Analyst, Applications Administrator and Stand Alone systems unit head Assistance
2004 - 2008
* Direct and analyze business and technical requirements in-order to meet business and customer.
* Approve system changes and system parameters to ensure correct output and process.
* Review and approve interfaces between different systems & Agree with DB admin for backup and restore schedules according to business needs
* Supervise, mentor, coach, lead, consult and advise and delegate responsibilities
* Prepare business planning and budgeting
* Deal with internal & external auditor reports and assessment of notes and suggestions.
* Working as a project manager for various banking projects whether made in house or readymade packages such as Card Management System (VISA - charge and credit cards), S.W.I.F.T and others
* Participate in number of projects as a SWIFT expertise to integrate S.W.I.F.T with Trade Finance, Treasury projects.
* Deploying number of application on CITRIX environment.
* Excellent knowledge in S.W.I.F.T & Trade Finance Concept, environment and its related component
* Participate in implementing a filtering solution for S.W.F.T to capture the blacklisted individuals, countries, institution, vessels, etc
* Participating in preparing High Availability (HA) and Disaster Recovery (DR) sites for number of in house systems and readymade packages

Developer
1997 - 2004
* Developed Several specific banking applications according to specifications provided by Analyst
* Gained tough experience in developing bug-free applications
* Testing several out sourced application to check their compatibility and compliance with the organization's regulations