Rumana Shaikh, Senior Customer Service Representative

Rumana Shaikh

Senior Customer Service Representative

Tanfeeth LLC

Location
United Arab Emirates - Sharjah
Education
Master's degree, Administration And Finance
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

Senior Customer Service Representative at Tanfeeth LLC
  • United Arab Emirates - Dubai
  • April 2017 to March 2018

worked as a Customer Service Executive for Emirates Islamic Bank.

Senior Closing Agent at Serco Global services
  • India - Mumbai
  • June 2014 to August 2016

worked for Barclays Bank as senior closing agent, dealt with solicitors, brokers and applicants in order to process their mortagage funds.

Back Office Executive at Matrixx
  • India - Mumbai
  • February 2013 to April 2014

Handling e-mail from the clients
Line up candidates for interview.
Verifying documents and arranging meetings with the clients

Education

Master's degree, Administration And Finance
  • at Yashwantrao Chavan Maharashtra Open University
  • July 2014

Specialties & Skills

Management
Accounting
Customer Service
Bank Operations
Banking
customer interactions
office work
accounting
problem solving
Microsoft Windows
MS Office

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Hobbies

  • Listen to music, singing, dancing