Rand Salman, Marketing Manager

Rand Salman

Marketing Manager

Imseeh Jewelry

Location
Jordan - Amman
Education
Master's degree, MBA- Concentration in Marketing
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Marketing Manager at Imseeh Jewelry
  • Jordan - Amman
  • My current job since June 2013

• Created a comprehensive business strategy as a part of the strategic management course in my MBA Program that has been accepted by the board members and CEO
• Managed an approximately 150 000 JOD marketing budget on Offline and Online advertisement in addition to agencies and suppliers spending
• Helped in maintaining an overall profit similar to previous years and increasing the new customers counters by 15% monthly
• Managed the sales campaigns initiated in different sales seasons through different media and personal communication
• Planned and executed the development of a new website and mobile application
• Planned and executed the development of a new loyalty program
• Planned and executed events to launch different products

Head of Marketing, PR and Communications at SOS Children's Villages
  • Jordan - Amman
  • July 2012 to June 2013

One Year Contract- Project based
• Planned and executed a crisis management campaign to sustain current individual and organizational donors
• Enhanced the positive image of the NGO by cooperating with different media channels and powerful decision makers
• Launched a new social initiative that focused on increasing donations in different ways from current individuals
• Managed to sustain an overall 100 000 JD annual incoming donations with an increase by 50% through acquiring two new big companies as donors
• Planned and executed different events to present successful SOS graduates into successful business owners and recruiters

Language Instructor (English) at Royal Academy of Culinary Arts- Les Roches International School of Hotel Management
  • Jordan - Amman
  • September 2011 to June 2012

One Year Contract- Project based

• Helped different group of TOEFL students to pass the exam
by teaching Grammar and Comprehension, an average of 7 students out of 11 in each group passed and enrolled the culinary program within 3 months
• Delivered different levels of Communication courses to different levels of Culinary students based on the Swiss curriculum followed
_____________
Promoting and nurturing the education of students by planning and tailoring courses of study; monitoring, assisting with, and correcting, academic efforts; providing a safe environment conducive to learning; keeping parents informed.
Instructing different English courses for adults: Intensive English Grammar,
Business Writing, Business Communication and Basic English Communication. I work with students from a broad range of cultural backgrounds. This diversity offers a great opportunity to use the language arts to construct, analyze and share knowledge and ideas.
Main job responsibilities:
 Educate students by planning and developing course of study according to curriculum guidelines; university district and state requirements.
 Tailor course of study by developing modifications for several levels of academic ability and previous achievement.
 Develop and presents lesson plans by using a variety of techniques, including lectures, projects, exhibits, field trips, audiovisual and library resources, computers, and the internet.
 Monitor, assist, correct, and grades student results by preparing assignments and tests for in-school preparation and homework; conducting standardized tests in accordance with district policies and state law.
 Maintain safe, secure, and healthy educational environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
 Intercept deterioration in achievement by counseling students with academic difficulties; drawing on the university system's resources for additional academic assistance.
 Keep parents informed by maintaining records of academic performance, attendance, and social acclimation; reporting on all elements of student development at parent-teacher conferences, both regularly scheduled and as-needed.
 Provide student support services by monitoring halls, study periods, and lunchroom; sponsoring student organizations or activities.

Middle East Customer Care Trainer at Yahoo
  • Jordan - Amman
  • February 2010 to September 2011

• Developed and presented a new methodology in collecting customers’ feedback that has been accepted and worked on internationally
• Nominated and chosen by the Global Customer Care VP to be employed as the first customer care trainer in the middle east after only 5 months of being enrolled in Yahoo as a Customer Care Agent
• Worked closely with NPD team to develop the Arabic version of Yahoo! Mail and Yahoo! Maktoob followed by the Launch
• Been certified as a Yahoo! Customer Care Trainer and given the authority to test and certify other outsourced trainers in Egypt and India
• Launched the new Arabic/English training programs on all Yahoo.com products on Yahoo! Academy
• Initiated the first chapter of Yahoo Employee Foundation as part of Amman office CSR Program

Communication Officer at UNIOR d.d. - Sigma Industrial Tools Amman
  • Jordan - Amman
  • July 2008 to November 2009

A part time job

1. Write communications plans, reports, presentations, papers, training programs, and creative treatments. Participate in market research and new business pitches
2.Write documents consistent with established business guidelines and standards;
3.Evaluate and recommend any revision, if necessary, to meet the standards and guidelines; and
4.provide writing and editing support to others.

Education

Master's degree, MBA- Concentration in Marketing
  • at German Jordanian University- Talal Abu Ghazaleh Graduate School of Business
  • June 2014
Bachelor's degree, European Languages- English and German
  • at University of Jordan
  • December 2009

Specialties & Skills

Reporting
Presentation Materials
Business Correspondence
Customer Care
Training
Public Relations
Classroom Managment
Need Analysis
NGO Events Managment
Technical Reports
Marketing Research
Research Proposals
Descriptive Research
Internal Communication
Needs Assessment
reporting
Branding
project management
analysis
product management
Digital Marketing

Languages

Arabic
Expert
English
Expert
German
Intermediate
French
Intermediate

Memberships

YEF- Yahoo Emolyee Foundation- Amman Chapter
  • Chapter Leader
  • February 2010
Students' Committee- Royal Academy of Culinary Arts
  • Leader
  • September 2011

Training and Certifications

Certified Public Relations Manager (Certificate)
Date Attended:
May 2011
Valid Until:
September 2011

Hobbies

  • Fashion Design
  • Reading
  • Swimming
  • Writing Poems