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Rupinder Kaur, Supervisor

Rupinder Kaur

Supervisor·IBS Group

India

Bachelor's degree, English

Work experience

Total years of experience: 18 years, 0 months

Supervisor

July 2008 - Present

IBS Group

India

July 2008 - Present

AREAS OF EXPERTISE
Workflow management
Call Monitoring
Cold Calling
Customer Service

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

CALL CENTER SUPERVISOR

July 2008 - Present

IBS Group

India

July 2008 - Present

IT/BPO Company - IBS Group

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Honours Punjab University

May 2008

May 2008

Bachelor's degree, English

India

Honours Punjab University

January 2008

January 2008

Bachelor's degree, English

SMU

Master's degree,

Pursuing from

Skills

Sales skills
Expert
Sales skills
Expert
BPO
Expert
BPO
Expert
Customer Service
Expert
Customer Service
Expert
Cold Calling
Expert
Cold Calling
Expert
Workflow
Expert
Workflow
Expert
CALL CENTER
Expert
CALL CENTER
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
QUALITY
Expert
QUALITY
Expert
RECEIVING
Expert
RECEIVING
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert
SALES
Expert
SALES
Expert
STATISTICS
Expert
STATISTICS
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
Cold Calling
Expert
Cold Calling
Expert
Workflow
Expert
Workflow
Expert
Sales skills
Expert
Sales skills
Expert
BPO
Expert
BPO
Expert
Customer Service
Expert
Customer Service
Expert