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Rushdi Hayek, IT Technical Support/ HelpDesk Assistant

Rushdi Hayek

IT Technical Support/ HelpDesk Assistant

Quadrabay -Amman-Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Bachelor's degree in business administration
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

IT Technical Support/ HelpDesk Assistant at Quadrabay -Amman-Jordan
  • Jordan - Amman
  • My current job since December 2023

Duties and Responsibilities :
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Diagnose and troubleshooting in Linux / Windows technical issues
• Diagnose and troubleshoot CRM Issues / Fingerprints / Pc's Issues

technical support engineer at Tesco
  • Jordan - Amman
  • January 2019 to December 2023

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Education

Bachelor's degree, Bachelor's degree in business administration
  • at UNIVERSITY OF JORDAN
  • January 2018

Specialties & Skills

Teamwork
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Problem Solving
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Network Troubleshooting
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Computer Troubleshooting
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Technology
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Problem Solve
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Teamwork
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Troubleshooting
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Microsoft Office
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Languages

Arabic
Native Speaker
English
Expert