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Rushil Tikai Tikai, Business Data Analyst

Rushil Tikai Tikai

Business Data Analyst·B.S

United Arab Emirates

Master's degree, Pre-Master IT in Business

Work experience

Total years of experience: 9 years, 8 months

Business Data Analyst

January 2023 - Present

B.S

Dubai, United Arab Emirates

January 2023 - Present

• Project Leadership in Agile Environments: Successfully led BI projects using Scrum and Agile methodologies, ensuring on-time delivery and alignment with strategic goals.
• Business Process Optimization: Analyzed and improved existing business processes, resulting in increased operational efficiency and reduced costs across projects.
• Data-Driven Insights: Performed comprehensive data analysis with SQL and ETL tools, identifying trends and opportunities that drove data-driven decision-making and revenue growth.
• Implemented automated testing frameworks to enhance efficiency and accuracy, reducing manual testing efforts by 50% and improving overall test coverage.
• Applied the PDCA (Plan-Do-Check-Act) cycle and DMAIC to systematically enhance product quality, leading to a 25% reduction in defects and a more streamlined data process across multiple projects.
• Stakeholder Management & Requirements Analysis: Managed stakeholder relationships, gathering and translating business needs into actionable system enhancements.
• Coordinated release cycles with development, QA, and operations teams, effectively mitigating risks and ensuring smooth transitions from development to production.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

Data Service Management Consultant

November 2019 - October 2023

Sligro - Maandag - Marflex (via ilionx)

Amsterdam, Netherlands

November 2019 - October 2023

• Managed multiple service projects concurrently, showcasing strong multitasking and prioritization skills.
• Monitored and optimized ETL processes, ensuring accurate data transfers and timely updates from source files to data marts.
• Proactively managed BI applications, ensuring optimal system performance and quick resolution of operational challenges.
• Monitored and analyzed testing results, using key quality metrics to drive continuous improvements and optimize the QA process.
• Oversaw change management processes, including RFCs, to ensure smooth system updates and continuous improvement.
• Engaged in stakeholder management to communicate project status, address concerns and align with business requirements.
• Streamlined workflows in Informatica PowerCenter, developing recovery workflows to maintain data flow and system reliability.

Company industry:
Business Consultancy Services
Job role:
Information Technology

BI Consultant - Project Manager Consultant

October 2019 - January 2023

ilionx B.V.

Amsterdam, Netherlands

October 2019 - January 2023

• Consultancy Across Multiple Clients: Engaged as a consultant for various clients, gaining experience in diverse IT environments and projects, adapting solutions to meet unique client needs and challenges.
• Project Management: Led and managed BI projects from inception to completion, overseeing project timelines, resources, and deliverables to ensure successful implementation and client satisfaction.
• Data Analysis & Insights: Conducted in-depth analysis of large datasets using SQL to identify key business trends, driving revenue growth.
• Data Integration and ETL Processes: Designed and implemented data integration solutions, utilizing ETL tools to aggregate data from multiple sources into cohesive, actionable insights.
• Dashboard and Reporting Solutions: Developed and deployed dynamic dashboards and reports using tools like Power BI, empowering clients with real-time data visualization and analysis capabilities.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Business Analyst Consultant

January 2022 - December 2022

VodafoneZiggo (via ilionx)

Utrecht, Netherlands

January 2022 - December 2022

• Customer-Centric Solutions: Analyzed customer needs to deliver tailored solutions, ensuring alignment with client priorities and goals.
• SQL & Data Analysis: Executed SQL queries in Oracle to retrieve and analyze financial data, aiding in the management of unpaid invoices.
• Solution Design: Collaborated with the IT team to design and implement effective solutions that met business needs and aligned with technical constraints.
• Developed and executed test strategies: Developed and implemented customized test strategies for financial data products, ensuring data integrity, security, and high performance while adhering to stringent financial regulations.
• Created and maintained QA documentation, including test plans, test scripts, and defect reports, ensuring full traceability and adherence to banking industry standards, while enhancing the overall quality control process.
• Risk & Issue Management: Identified project risks and implemented mitigation strategies, while managing tickets and documentation using Jira for seamless deployment.
• Client Relations: Maintained strong client relationships, providing consistent updates and addressing concerns to ensure satisfaction and project success.

Company industry:
Financial Services

Data Analyst

January 2021 - December 2021

MST Hospital (via ilionx)

Enschede, Netherlands

January 2021 - December 2021

• Ensured adherence to quality standards and regulatory compliance, particularly in the medical sector, where accuracy and data security are paramount.
• Developed and optimized SQL stored procedures to ensure data compatibility and integrity with the new HR system.
• Utilized performance testing tools to validate system scalability and reliability, particularly in high-stakes financial environments where data integrity is critical.
• Performed data mapping to align old data formats with new system requirements.
• Automated ETL processes using SSIS, streamlining data processing and enabling more timely reporting capabilities.
• Conducted thorough data analysis to extract insights, identify trends, and support data-driven decision-making processes.
• Project Planning and Execution: Developed detailed project plans, including timelines, milestones, and resource allocation, ensuring all project deliverables were met efficiently.
• Testing and Validation: Developed test plans and coordinated user acceptance testing (UAT) to ensure that solutions met business requirements and were free of defects.

Company industry:
Medical Hospital
Job role:
Information Technology

Project manager Consultant - Business Analyst Consultant /

December 2019 - November 2020

Transvision (via ilionx)

Rotterdam, Netherlands

December 2019 - November 2020

• Established automated ETL processes and performed daily data analysis to support business operations.
• Automated data input by retrieving and storing JSON source files in tables using SSIS, and created SQL views, stored procedures, and CTEs to resolve business challenges and boost operational efficiency
• Leveraged Microsoft SSIS, PowerBI, and SQL Server Management Studio 2018 to successfully meet project objectives.
• Facilitated regular QA reviews and audits, using the PDCA approach to identify areas for improvement and implement effective solutions that enhance overall product quality.
• Utilized testing tools to perform regression tests, unit tests and user acceptance tests, ensuring system stability, identifying defects early, and improving overall product quality.
• Conducted thorough risk assessments and developed mitigation strategies, successfully addressing potential release issues before deployment.
• Delivered insights to stakeholders through PowerBI and Excel, ensuring effective data visualization and clear communication.
• Conducted requirements analysis to document and define business needs, ensuring project alignment.
• Developed and maintained comprehensive project documentation, including status reports and evaluations, to support project tracking and reviews.

Company industry:
Motor Vehicle Passenger Transport

Junior Project Manager - BI Consultant /

September 2018 - October 2019

Alten IT

Rotterdam, Netherlands

September 2018 - October 2019

• Azure BI Mastery: Completed a specialized masterclass in Data-Driven working, focusing on Microsoft Azure and key BI tools like SQL, PowerBI, and SSIS.
• SSIS & SSRS Development: Created and modified SSIS packages and SSRS reports to optimize data integration and meet customer reporting needs.
• Operational BI Management: Managed and maintained BI applications, ensuring seamless operations and minimal downtime.
• Customer-Centric Solutions: Conducted in-depth analysis of customer needs to deliver tailored BI solutions, enhancing service quality and satisfaction.
• Incident & Change Management: Acted as the primary contact for incident resolution and managed Requests for Change (RFCs), ensuring structured implementation of updates.
• Azure Resource Management: Managed Azure resources and made adjustments to Azure Logic Apps to improve performance and efficiency.

Company industry:
Business Consultancy Services

Business Analyst

January 2016 - December 2016

RET N.V.

Rotterdam, Netherlands

January 2016 - December 2016

• This position was an extension of the graduation internship, aimed at realizing the recommendations presented in the thesis.
• Microsoft SharePoint Research: Investigated the potential applications of Microsoft SharePoint within RET to enhance operational efficiency.
• Increase Transparency: Analyzed and documented existing processes to identify areas for improvement and increase transparency.
• Lean Implementation: Applied Lean principles to eliminate unnecessary work and streamline processes, enhancing overall efficiency.
• Business and Technical Alignment: Combined business requirements with technical opportunities to develop effective solutions.

Company industry:
Metro & Rail Passenger Transport
Job role:
Information Technology

Business Analyst Internship

September 2015 - February 2016

RET N.V.

Rotterdam, Netherlands

September 2015 - February 2016

Deliver an advisory report with recommendations for a new, optimized method for managing incoming and outgoing post, both digital and analog.
Analyze the current working methods, identify bottlenecks, and gather user experiences.

Company industry:
Metro & Rail Passenger Transport

Internship Data Analyst

August 2013 - February 2014

BMW (Financial Services)

The Hague, Netherlands

August 2013 - February 2014

Optimized Database Components: Implemented new components and improvements that significantly enhanced database performance, efficiency and usability.
Establish Relationships Between Tables (Modeling): Developed and implemented database schema to ensure efficient data relationships and integrity, improving overall database performance.
Create Queries Related to Database Refreshing: Designed and executed SQL queries for regular database updates and refreshing processes, enhancing data accuracy and availability.
Create Macros: Automated repetitive tasks and processes using macros, increasing operational efficiency and reducing manual errors.
Testing: Conducted thorough testing of database components and processes to identify and resolve issues, ensuring reliable and accurate data handling.
Prepare Work Instructions for End Users: Compiled comprehensive work instructions and documentation for end users to facilitate smooth adoption of new processes and tools.

Company industry:
Financial Services

Education

University Leiden

August 2018

August 2018

Master's degree, Pre-Master IT in Business

Netherlands

University of Applied Sciences

December 2016

December 2016

Bachelor's degree, BSc. Business IT & Management

Netherlands

Skills

Project Management
Expert
Project Management
Expert
RELIABILITY
Expert
RELIABILITY
Expert
SQL
Expert
SQL
Expert
Risk Management
Expert
Risk Management
Expert
STAKEHOLDER MANAGEMENT
Expert
STAKEHOLDER MANAGEMENT
Expert
Business analysis
Expert
Business analysis
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
EXTRACT TRANSFORM LOAD (ETL)
Expert
EXTRACT TRANSFORM LOAD (ETL)
Expert
DASHBOARD
Expert
DASHBOARD
Expert
DATA INTEGRITY
Expert
DATA INTEGRITY
Expert
DATA VISUALIZATION
Expert
DATA VISUALIZATION
Expert
Change management
Expert
Change management
Expert

Languages

Dutch

Native Speaker

English

Expert