راسل DCUNHA

As a Talent Acquisition Specialist, my experience is vast in technical recruiting. I am currently supporting AECOM in the following business streams across the MENA region.
• MEP (Building Engineering)
• Program management & Project Management
• Program Cost Consultancy (PCC)
• Energy
• Environment
• Transportation
• Water
• Architecture

I’ve been involved in Key Projects, hiring for various roles from the inception/bid stage to the supervision stage/completion stage.

• Source for potential candidates using the in house Recruitment System (AGRS), external job boards, social media, company websites and networking
• Provide shortlists of candidates from advertisements • Assist in updating and maintaining job postings on our in house Recruitment System and external mediums
• Ensuring that our in house Recruitment System is kept up to date with applicant history from inception to completion; open/close/track requisitions for reporting purposes

•Helped with managing the Mangalore location entirely for the recruitment of the Business Process Outsourcing & Information Technology Outsourcing. Handled requirements in volume for ITO - service desk, journalism - production journalists, media analysts, and language specialists.
•Initiated sourcing plan for building teams like Strategy One (new assignment).
•Maintained up to date and track status daily generate & publish reports post events and weekly reports on the hiring status across levels and also was part of the weekly leadership meeting.
•Responsible for closing all positions for the service at senior levels like managers, assistant managers, unit managers and analysts.
•Helped with the campus hires with offsite campus hiring and managed outstation hiring and relocation process for all outstation candidates.
•Undergone H.R Excellence trainings and other Human Engagement Capital Trainings.
•Worked on the ERP tools like Blue Shift, Business Process Suites, OMS and People Soft.
•Demonstrated strong track record in volume hiring, information technology outsourcing hiring & special skills hiring through various sources, primarily through direct sources such as portal, referrals etc. Strategized the use of recruiting channels viz. job portals, employee referrals, vendors and print adverts for hiring as per set timelines and budgets.
•Ensured required recruitment numbers are met in accordance with the recruitment plan and meeting sourcing targets on productivity and accuracy as per defined service level agreements.
•Regularly interacted with the third party agency on background verification of new candidates.
•Set up vendor performance dash board and conduct periodic evaluation recruitment vendors across sites.
•Pre-screened and short list applications as per job specifications mentioned in the job description for telephone screening
•Actively supported recruitment teams across other locations to understand & meeting the hiring requirements as per specified time lines. Acquired and updated knowledge on procedures and markets.
•Worked very closely with vertical heads on all their recruiting needs, ensured regular flow of feedback from & to all the verticals and liaise with site HR managers on a regular basis. Responsible for efficient end to end hiring process for all business vertical.
•Coordinated with site recruitment teams for data updates and interview scheduling & calendar of events & hiring manager for smooth execution of the recruitment events and walk-ins. Followed up with the hiring managers, candidates and other departments to ensure smooth joining of the candidates.
•Escalated issues regarding any potential show stoppers in a timely manner to ensure compliance & service level agreements.
•Posted jobs on portals that requires thorough review of the job description sent by the hiring managers, picking on the important skills and putting across on the portal under correct category in a clear and concise manner.
•Trained newcomers.

•Solely responsible for closing India - Centre of Excellence positions.
•Handled requirements in volume for Global Shared Services comprising of order management, accounts payable, accounts receivable, learning and development, collections, contracts mgt, reporting and analytics as well.
•Initiated a sourcing plan for building teams like the H.R Global Shared Services.
•Responsible for closing all positions for the service at Senior levels like Chief Financial Officer - Senior Director, Deputy Controller, Head Business Finance, Procurement Manager and Compensation and Benefits Head.
•Closed the requirements for Marketing communication as well as the newly launched EMC Executive Briefing Centre.
•Worked on Kenexa -Brassring, the ERP tool

•Awarded the “Star of the month award” for outstanding performance on the month March 2007.
•Awarded the “Certificate of Excellence” for outstanding performance with the client First Financial Bank on March 2008.
•Awarded the “Certificate of Excellence” for outstanding performance with the client First Financial Bank on July 2008.
•Awarded the “Certificate of Recognition” for the client HSBC on August 2008.
•Awarded the “Certificate of Excellence” for the client First Financial Bank on October 2008.
•Responsible for closing at least 14 Customer Service Executive joiners per month.
•Responsible for closing positions for clients like Reuters, HSBC, Accenture, Siemens, First Financial Bank and Hewlett Packard
•Responsible for closing Customer Service Executive positions (volume hiring) and lateral positions.
•Responsible for circulating information on at least 2 processes related to the respective clients on daily basis to entire team and training of the new members/trainees.
•Ensured that all the sourcing efforts are captured in Hire craft Ma Foi s ERP tool part II.
•Responsible for closing some high value billings for requirements like assistant managers, and operations managers, work force managers with certain niche skills without job portals i.e. through effective headhunting and networking and language specialists.
•Always had understood client’s requirements and have always delivered an alternate solution to them.
•Responsible for initiating a sourcing plan for the team for new recruitment assignments.
•Dealt with Cap Gemini Business solutions and WNS-AVIVA for the lateral and the volume based requirements.
•Dealt with Unilever Industries and Thomson Reuters for the lateral and the volume based requirements.
•Presentations made to my team on certain aspects of volume hiring, networking and headhunting, selection process, break up of salary offered to candidates and the clients worked and not worked on.
•Assisted on invoicing, billing of clients, slab rates of each offer made and also post offer to candidates.
•Trained new recruiters theoretically and practically on the various phases of recruitment.
•Conducted the initial rounds with the candidates for short listing them as well as briefing them for the final round with the clients.

•Worked in inbound, outbound and blend, a voice process wherein had to collect amounts outstanding by the customers to the bank (Lloyds-Tsb) by verbal negotiation.
•Responsible to collect 85, 000 U.K pounds on a monthly basis as minimum service level agreements.
•Responsible to track the team agents total login hours to forward the total delivery time to the clients.
•Interaction with the onshore client (Lloyds-Tsb) on discussions to enhance the process, performance wise.
•Trained the new joiners on the process theoretically and practically, to enhance their individual performance.
•Maintained consistent performance all throughout my tenure with IBM.