Customer service representative
corporate affairs commisiion
مجموع سنوات الخبرة :2 years, 7 أشهر
Combines comprehensive understanding of organizational policies and processes with detailed listening skills to provide creative and immediate response to office needs.
• Provided direct administrative support to the team.
• Performed variety of tasks for the department including dispatching of official documents, Recording of meetings and hiring of new personnel.
• Performed background checks on prospective new hires.
• Developed significant reputation for leadership due to excellent relationships with employees and willingness to lead by example.
• Motivated staff to create a clean, enjoyable environment.
• Help set standard for customer service; turned customer service lapses into positive teachable moments that improved staff perception of need.
• Involved in annual departmental reviews.
As a writer's assistant some of my responsibilities included:
• Assist the writer during the brain storming sessions and suggest creative and innovative ideas for enhancing work quality
• Research for information, collect and compile the relevant data to provide the writer with the material, required to fulfill writing obligations
• Maintain the database and records of the writer's work accurately
• Maintain the correspondence, communicate with associates, fix up meetings with the concerned agents and clients as per the instructions of the writer.
Responsible for organising classes and learning resources to create a positive learning environment.
Duties:
• Developed lesson plans in line with curriculum objectives.
• Help to prepare pupils for examinations.
• Assessed and recorded pupils progress throughout the term.
• Work with other staff to plan and coordinate work.
• Keep up to date with changes in the structure of the curriculum.
• Took part in school weekend events.
• Meet parents and school governors.
• Maintained discipline in the classroom.
• Prepare resources for lessons.
• Took register of children attendance
Supported the sales process by being involved in the day to day activities of the
marketing department and provided an invaluable support service to the sales and marketing team.
Duties:
• Supported the company in the implementation of its marketing campaigns.
• Produced & analysed sales figures, then reporting them to the marketing manager.
• Proof read marketing material, both print and online.
• Wrote marketing emails & then send them to customers & sales prospects.
• Assisted the marketing team with day to day administrative duties.
• Responsible for maintaining & updating the company website & social media.
• Coordinating telemarketing activity.
• Managed & maintained product & data information within company systems.
• Assisted in organising promotional events.
• Liaise on a daily basis with clients, customers and suppliers.
