روث Mabata

• Lead front-of-house operations in a high-volume dining environment.
• Coordinate team briefings, hostess schedules, and seating arrangements.
• Build strong relationships with VIP clientele while maintaining premium hospitality standards.
• Support cash handling procedures and ensure smooth daily operations.

• Delivered five-star dining service within a luxury hospitality environment.
• Managed guest preferences, dietary requirements, and VIP requests professionally.
• Maintained exceptional customer service standards during high-pressure peak hours.
• Identified upselling opportunities and promoted premium dining experiences.

• Supervised restaurant floor operations and ensured efficient service delivery.
• Assisted with staff training, onboarding, and team coordination.
• Handled guest concerns professionally while maintaining customer satisfaction.

• Delivered refined fine-dining service and wine presentation.
• Maintained luxury presentation and high service standards.