روث Mochache

Greeting visitors, clients, or patients in a friendly, professional manner

Answering questions and providing information

Directing visitors to the correct person or department


Phone & Communication Management

Answering, screening, and forwarding phone calls

• Handled customer inquiries, guided clients, and provided high-quality
support for property viewings and services.
• Managed communication between customers and company departments,
ensuring smooth service delivery.
• Resolved client concerns professionally, maintaining a polite and helpful
attitude.
• Maintained accurate records and assisted in documentation and
administrative tasks.
• Developed strong interpersonal and communication skills when dealing with
diverse clients.
• Assisted with documentation and contract preparation
• Coordinated communication between clients, property owners, tenants, and
internal teams to ensure smooth transactions and client satisfaction.
• Handled office supplies, maintained organized workspace, and ensured
smooth daily operations.
• Followed up with potential clients, responded to inquiries, and provided
support during the property purchase or rental process.
• Resolved client concerns or complaints professionally, ensuring a positive
company image and customer experience.

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• Served food and beverages to customers, ensuring a pleasant dining
experience.
• Prepared dining setups, cleaned tables, and maintained well-organized
service areas.
• Took customer orders accurately and ensured timely delivery from kitchen
to table.
• Assisted with restocking cutlery, condiments, beverages, and service items.
• Followed hygiene, safety, and food-handling standards.
• Worked efficiently during busy periods and supported team members when
required.
• Handled guest inquiries and special requests politely and efficiently.
• Ensured guests were satisfied during and after service, offering additional
items and support as needed.
• Managed difficult or unsatisfied customers with patience and
professionalism.