Ruwaid Arab

Responsible for sourcing, registering, and evaluating suppliers
Prepare and process purchase orders and documents in accordance to company policy
Manage IT category contracts and negotiate new ones
Establish the IT category procurement strategy to meet the company’s digital transformation plans
Implement standardization and centralization of IT purchases for all stores in KSA & Bahrain
Develop the IT purchasing policies and procedures for all stores and enforce compliance
Refine the list of IT suppliers by sourcing and assessment

First line of troubleshooting and resolving technical issues with the end user
Setup end user machines and servers with specific roles
Update and maintain company hardware assets
Create user accounts, emails, and grant any access authentication required
Setup a print server and configure different types of printers and acquire the right drivers Handle backup tapes replacement and storage

Taught around 360 freshmen-year students over the course of two semesters
Lectured about computer fundamentals, operating systems, Microsoft office, amongst other various topics Prepared midterm and final exams
Conducted hands-on exams in the labs so students could gain better experience
Managed to cater to each individual student as much as possible
Gained more confidence in speaking in front of a crowd, and more experience in delivering the subject matter

Maintained and updated the chamber’s portal: Jeddah Economic Gateway (jeg.org.sa)
Gathered and verified raw data for the portal from local and international resources
Met with the developers to specify and review requirements for the portal
Managed and updated the main database and generated reports for clients
Troubleshoot software, hardware, and network problems for users

Planned and organized the annual Jeddah Economic Forum (JEF) and various events
Worked on events in Pesaro, Italy and Abu Dhabi, UAE
Prepared budgets and timetables for events
Prepared sponsorship packages and benefits
Accompanied and assisted international business delegations meet their Saudi counterparts
Planned, designed, and published the JEF monthly newsletter

Performed troubleshooting and maintenance, client and server side
Installed, configured, and monitored systems, applications, and networks
Managed and maintained the network and software of a Windows platform
Installed and configured new Windows servers
Assisted with setting up the infrastructure when moving to new HQ
Set up users' accounts and deal with email and password issues.
Used barcode printers to label assets
Trained new employees and clients