رووانثي Abayakoon

Coordinate end-to-end event operations while delivering a
premium customer experience
Act as a key point of contact for clients, ensuring satisfaction
and repeat engagement
Support on-site sales activities, registrations, and brand
promotions
Handle customer inquiries and resolve issues professionally
under pressure
Represent the brand with polished appearance, confident
communication, and attention to detail

Delivered
premium customer service and upsold menu items- Built strong
customer relationships and maintained brand standards
Delivered premium customer service in a high-traffic, upscale
restaurant environment
Actively upsold menu items, specials, and add-ons,
contributing to increased daily revenue
Built strong rapport with customers, encouraging repeat visits
and positive feedback
Managed reservations, guest seating, and service flow to
maximize efficiency
Maintained exceptional grooming, body language, and
professional etiquette
Collaborated with team members to ensure smooth
operations during peak hours