Property Administrator
Harbor Real Estate
Total years of experience :12 years, 10 Months
As a Property Administrator, my duties and responsibilities include, but are not limited to:
• Drafting Forward Lease Agreement (FLA) for Sulafa Tower Project and Andalusia Collecion (The Villa Project)
• Submitting Weekly reports for Andalusia and Sulafa Project
• Preparing documents required and assisting for Sales Transfer such as applying NOC in DPG, Applying Affection Plan in Dubai Municipality and payment of Service Charges.
• Assisting FLA Owners from contract signing to handover of the property.
• Administer and follow up on post-dated cheque payments and bounced cheques.
• Handling the bounced cheques for both projects from coordinating with owners until settlement or initiate police case for non-settlement.
• Liaise with Tenants move in / out.
• Liaise and submit all receipt vouchers for Rent / Ejari / Management fee to Harbor accounts and issue invoices to clients as required.
• Proactively liaising with Land Department, Dubai Court, Dubai Rental Dispute, Trustee Registration, Dubai Police, and various developers.
• Carry out any other tasks assigned specific to the portfolio or as assigned by the management.
• Preparing Tenancy Contract for FLA units and National Bonds Corporation units, as well as renewals.
• Tenancy contract registration in Ejari system
• Leasing of property managed properties
As a Marketing Manager, my duties and responsibilities include, but are not limited to:
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Instruction and follow-up on various sms & email campaigns
• In charge of all social media, including the creation of content for Instagram, publishing of news & other property updates, such as HOT Listings on portals, such as LinkedIn, Twitter
• Ensuring all advertising & marketing happens only once the Trakheesi Permit has been approved
• In control of all paperwork & documentation, both prior and post transactions, such as NOCs, Form A, Form F etc.
• Increasing the quality of our advertisements, marketing strategy & content
• Managing the company database, leads and follow-ups via CRM - Propspace
• Creating, Upgrading & Updating all the company formats, forms, policies etc.
• Provision of Reports, such as Transaction History & Property Data from ReidIn Management
• Scheduling weekly meetings, managing the team calendar, preparing reports and agenda and increase the team focus towards correct strategy of sales or leasing
• Maintaining strong and healthy relationships with the clients & developing new clientele data base
• Preparing month-end reports, CMAs & KPI reports for clients and company perusal
• Overseeing the support staff - Security, Maintenances and Sub-contractors
• Handling customer queries and responding to their requirements ASAP
• Extraction & Formation of Mailing Lists from Vertical Response - in coordination with the Marketing Dept for online promotions, internal updates, notify on new developments etc.
• Creation of Mobile Campaigns & SMS Blasts - in coordination with the Marketing Department
• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on anyissues
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Organizing photo shoots of all units listed with the company in coordination with the listing agent, landlord and tenants
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Organizing photo shoots of all units listed with the company in coordination with the listing agent, landlord and tenants
• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on any issues
• Management of Petty Cash Vouchers, Team Petty Cash Book and Equipment Logbook
• Conducting any communication between landlords, clients and Better Homes staff in a professional and courteous manner
• Updating and amending clientele information on a regular basis to meet company policy and contractual requirements
Data Management was conceptualized in 2006 as a intra division to aid other
departments, such as Marketing, Sales & Leasing, Customer Relationship Management
etc.
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on any issues
• Updating and amending clientele information on a regular basis to meet company policy and contractual requirements