Restaurant Shift Manager
Burger King - KSA
Total years of experience :14 years, 5 Months
*Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping.
*Schedule and oversee warehouse & Delivery team to meet the demands of the Delivery scheduals, manage the flow and quality of work to maximize efficiency and minimize overtime.
*Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
*Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
*Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers & Delivery representatives to ensure efficient delivery of packages.
*Train and manage a warehouse & Delivery team to solve day-to-day operational issues and reach short- and long-term performance goals.
*Oversee daily operations, while controlling and managing inventory and logistics.
*Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures .
process cash and credit card payments using cash registers and digital systems .
respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.
use various selling techniques to suggest additional purchases and upsell to customers.
keep work areas, such as food preparation areas, and customer areas clean and organized.
stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
greet customers who enter the business and answer phone calls from customers.
Prepare and cooke food to fill customer orders.
*Receive and categorize shipments .
*Prepare and deliver orders .
*Arrange samples for sales colleagues .
*Maintain system records .
*Weekly & Monthly stocking .
Track goods movements and issue permissions papers.
Receive containers and follow up shipping status.
Categorize and organize the warehouse by company policy.
Maintain records, update system and make the monthly or weekly inventory.
Create labels \ codes according to warehouse standards.
Verify goods wrapping, packaging and storing to avoid any damages.
Arrange goods delivery with customers.
Support sales team with pictures, descriptions, prices and sizes for each and every item in warehouses and showrooms.
Report weekly to Warehouse Manager.
Graduated from the higher institute of tourism,hotels and computers in information systems management