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Saad Chishti, Business Analyst

Saad Chishti

Business Analyst·Potentia

United Arab Emirates

Diploma, Social Media for Business

Work experience

Total years of experience: 0 years, 6 months

Business Analyst

January 2011 - June 2011

Potentia

United Kingdom

January 2011 - June 2011

• Act as an interface between technology teams, support teams, and business units
• Communicate with external clients and internal teams to deliver GUI, interface and screen designs
• Ensure that the recommended solution is both commercial and competitive
• Ensure business requirements are translated into specific systems requirements
• Understand both technical designs and specifications
• Analyze and document required data and information
• Evaluate information harvested through surveys and workshops, task analysis, and business process description
• Specify components of operational solutions under direction to support the delivery of client or business requirements.
• Investigate & resolve clients problem channelled via helpdesk.
• Liaise with clients as required clarifying issues or problems.
• Provide support for new/changed systems implementation.
• Establish processes for the effective management of incidents or issues

Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

University of Wollongong in Dubai

March 2012

March 2012

Diploma, Social Media for Business

United Arab Emirates

GPA (percentage): 67%

GPA (percentage): 67%

•Introduction to Social Media •The New Rules of PR, Marketing and Customer Service •Evolution of Social Media as a Communications Tool •The Brand Reality of Social Media •The Humanization of Business •Personal Branding •Social Media Marketing and the Marketing Mix •How to Define Goals and Objectives of Social Media Marketing •Content & Messaging Strategies •Listening, Engagement, Tracking & Measurement Strategies •Social Media Toolsets •The Social Consumer & Business •Creating a Business Case for Social Media •Implementing Social Media across the Organization •Social Business Models •Developing a Social Business Strategy •Governance, Policies and Procedures •Driving Cultural Change •Social Media Engagement •How to Listen and Monitor on the Social Web •Creating a Social Map •Identifying Influencers and Building Relationships •Integrating Social Media with your Website •Integrating Social Media with Mobile Technologies •Measuring the ROI of Social Media •Social CRM

Institute of Islamic Banking and Insurance

November 2011

November 2011

Diploma, Islamic Banking

United Arab Emirates

GPA (point): 2.2 out of 4

GPA (point): 2.2 out of 4

• Introduction to Economic Theories and Islamic Economic Systems • The History of Islamic Finance and Commerce • Islamic Commercial Law • The different boards out guiding the industry aaoifi, ifsb etc. • Islamic commercial law and how they operate in a mixed legal system. • Prohibitions like riba (interest), gharar (uncertainty) etc • The concept behind qard (loan) and dayn (loan). Principles of Islamic commercial contracts. • Islamic Law of Sale and Purchase • Modes of shari'ah compliant, eg non participatory, participatory and accessory modes like mudaraba or musharaka • Islamic banking operations, eg retail, corporate, investment, international and treasury services, including characteristics of the operations. • Government regulations and accounting issues, this looked at regulations, compliance, risk management, also social responsibility and ethics • Modern Trends in Islamic Banking • Introduction into Islamic Insurance, Takaful & Retakaful

Universitiy of Westminster

September 2009

September 2009

Bachelor's degree, Business Computing

United Arab Emirates

GPA (point): 2.2 out of 4

GPA (point): 2.2 out of 4

• Project management (Prince2) • Business Communications • Marketing and marketing management • Database theory and practice • Database systems development (SQL Oracle, PHP) • Business enabling systems, groupware,information and knowledge management and communication systems • Information system methodologies • Accounting & Finance Fundamentals • Strategic Financial Management • HTML, XML, and Javascript • Practical Business Systems Development using SSADM • E-Commerce and Intranet Systems • Systems Analysis • Business Economics

Skills

Social Media Marketing
Expert
Social Media Marketing
Expert
Islamic Finance
Expert
Islamic Finance
Expert
Business Analysis
Expert
Business Analysis
Expert
Social Marketing
Expert
Social Marketing
Expert
Social Networking Sites
Expert
Social Networking Sites
Expert
Office
Expert
Office
Expert
SQL
Expert
SQL
Expert
Javascript
Intermediate
Javascript
Intermediate
HTML
Expert
HTML
Expert
SWOT analysis
Intermediate
SWOT analysis
Intermediate
Social Media
Expert
Social Media
Expert
Social Bookmarking
Intermediate
Social Bookmarking
Intermediate
Online Identity
Expert
Online Identity
Expert
Social Networking Sites
Expert
Social Networking Sites
Expert
Social Marketing
Expert
Social Marketing
Expert
Business Analysis
Expert
Business Analysis
Expert
Islamic Finance
Expert
Islamic Finance
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert

Languages

English
Expert
Urdu
Intermediate

Training and Certifications

Certifications
Social Media for Business
University of Wollongong in Dubai
Feb 2012 - Mar 2012