Area Manager
Dukan Retailing Co.
مجموع سنوات الخبرة :16 years, 9 أشهر
Formulate strategies and action plans to maximize sales of responsible Sales Advisor team • Maintaining and increasing the sales for the private labels • Developing sales strategies and setting targets • Reaching the targets and goals set for my area • Analyzing sales figures and forecasting future sales • Managing and motivating my team to increase the sales and ensure efficiency • Managing stock inventory and making key decisions about stock control • Keeping up to date with products and competitors • Dealing with staff issues such as interviewing potential staff, conducting appraisals and performance reviews • Nursing standards for quality, customer service, health and safety • Organizing special promotions, displays and events • Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market • Providing and organizing training for store staff • Dealing with expansion team for new locations • Completely responsible for new openings from operations till opening day • Reporting to Sales manager and Regional manager on weekly basis
•Interact with customers and give provide information enquiries about products or services •Understand the customer’s problems and also resolve complaints •Communicate with customers through various ways, in person, by telephone, e-mail, fax and even over the Internet •Handle general questions and complaints, but some may have to specialize in a particular area and deal with specific problems •Help customers to decide what product or service would be suitable for their needs •Make regular changes or updates to a customer’s profile or account information •Keep records of transactions and maintain a database of information
Following are the job responsibilities:
• Purchasing & logistics
• Stock transfer to Branches
• Document clearance work
• Stock handling
• Invoice management
• Credit sales
• Cash sales
• Sales returns
• Sales promotions & list price
• Lacing with branch managers for well-timed deliveries.
• Coordinating with supply chain manager for monthly order
forecasting.
• Banking & other Government Liaison work, Effective