Head of Business Analysis and Techincal Documentation
iSky, TRG Tech
Total des années d'expérience :3 years, 6 Mois
First Business Analyst ever to become part of the team. Responsible for all new developments, product roadmap, analysis, documentation, and strategy based tasks. Provided below are a few tasks that are my responsibility.
• Requirement Analysis - CR, FRS, SRS
• User Experience and User Interaction
• Wireframe and user interaction design
• Concept analysis
• Use cases, Prototypes and demos
• Mockups and graphic analysis
• Business Process Re-engineering
• SOP creation and implementation for development process
• Customer Experience Management - plan, implementation and strategy
• CRM analysis and implementation
• Getting and setting a global perspective in the process
• Call center analysis
• New vertical analysis
• Client Communication
• SQL server for Data Analysis
• Lead for documentation and standardization
• Technical and system analysis
• Pricing and product development WBS costing
• Presentations and sales pitch team member
• New technology and integration expert
• Vendor management
• Client management
It is with versatility and hard work that one can grow. Team iSky provides the best platform for growth that I have found in the industry so far. Striving for the product management role.
One of the most UI/UX focused analysis team in the industry. It was a privilege to be working with such great minds and making actual visible difference in the dynamic organization. Was the point person for all back end, standard bases, and integration based projects. Also worked in depth in the certification and incentives vertical for the product. Provided below are a few tasks that are my responsibility.
• Requirement Analysis - CR, FRS, SRS
• User Experience and User Interaction
• EHR analysis
• Oncology analysis
• Meaningful Use of EHR lead
• Incentive based reporting architect, lead, designer and analyst
• Wireframe and user interaction design
• Mockups and graphic designing
• Business Process Re-engineering
• User stories and use case documentation
• SQL server for Data Analysis
• Lead for integration based analysis
• Technical and system analysis
• New technology expert
• ISMS point person for analysis
• Product revamp
• Vendor management
• Client management
User experience, usability, and user interaction... these are the backbones of any product. Without these in the arsenal, no product can achieve the level of maturity that is expected to hit the market with a boom. CureMD is striving to achieve excellence in this front and with the level of complexity an EHR entails, they have been highly successful. I was privileged to be a part of such a dynamic team and learn in detail about the pillars of a good product development strategy.
First Business Analyst ever to become part of the IT team. Responsible for all new developments, analysis, documentation, and standardization based tasks. Provided below are a few tasks that are my responsibility.
• SOP creation and implementation for development process
• SOP creation and implementation for design and multimedia
• SOP creation and implementation for certification and demos
• Requirement Analysis - FRS, SRS
• Head of certificaitons and demos
• Head of MUE, Surescripts, Big data, and all integration based processes
• PHR analyst
• Mockups and graphic designing
• Client Communication
• Vendor and certification body Communication
• SQL server for Data Analysis
• Lead for documentation and standardization
• Technical and system analysis
• New technology and integration expert
• Sales and marketing team member from IT
MTBC provided me first shot towards the path of excellence. Muhamad Chebli, the VP, mentored me to become who i am today. With his guidance and motivation, I was able to rise in the ranks and became the point person for all new and existing developments in a matter of months. I have also worked as a consultant to MTBC and it as always been great working with the team.
• Worked with technical department with focus on technical training and equipment dealing
Hardware and Software Engineering. Academic and Extra Curricular activities helped with an extremely fruitful book+street smarts-centric education.
• Proctor for senior year. • Active in all extra-curricular activities.