Fathimathu Sa Adhila

Welcomed patients and visitors with a warm, professional manner, creating a
positive first impression for the clinic.
Managed the front desk, including answering and directing phone calls,
responding to enquiries, and taking accurate messages.
Scheduled, confirmed, and rescheduled patient appointments, optimizing the
doctors daily schedule and minimizing wait times.
Registered new patients, verified personal details, and maintained accurate,
confidential patient records and files.
Assisted with billing, invoicing, and processing of payments, applying basic
medical coding and billing knowledge.
Coordinated with doctors and nursing staff to ensure smooth patient flow and
timely communication.
Maintained a clean, organized, and welcoming reception area at all times.