Saba Ahmad, Group Manager

Saba Ahmad

Group Manager

Gistec

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree,
Experience
3 years, 7 Months

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Work Experience

Total years of experience :3 years, 7 Months

Group Manager at Gistec
  • Jordan - Amman
  • November 2019 to July 2021

Managing team in esri support for ArcGIS Products.
-Handle personnel and employee schedules and ensures that the department is
adequately staffed during peak times. Additionally, answering team members’
questions and providing advice.
-Train new hires to become familiar with the workflow.
-Work on Support Process Improvement.
-Evaluate Team Members performance and productivity.
-Work on the team analytical thinking.
-Increase the collaboration & teamwork spirit.
-Monitor the analysts adherence for budgetary control purposes.

Technical Support Analyst at Gistec Company
  • Jordan - Amman
  • January 2018 to November 2019

for mapping software)
January

Education

Bachelor's degree,
  • at Yarmouk University
  • January 2017

Specialties & Skills

Project Management
Microsoft Word
AutoCAD
Microsoft Excel
COMMUNICATION SKILLS
TROUBLESHOOTING
WRITING
MANAGEMENT
PERSONNEL
PROCESS ENGINEERING
TEAMWORK
WORKFLOW ANALYSIS

Languages

English
Expert
Arabic
Native Speaker