Project Manager
Wataniya Telecom
Total years of experience :20 years, 11 Months
Managing projects that are raised from within the Technology/IT Department as well as from the Business teams (e.g. Sales, Marketing, Customer Care, Finance, etc.).
Involves taking the project through the life-cycle and overall managing it from end to end.
Worked as a Team Leader in the Service Delivery Group of a major IT Solutions provider to the Telecommunications industry in the Asia, Middle East & Africa region.
The role comprises of the following core responsibilities:
o Acting as Site Owner and Team Lead for multiple teams and managing all onsite technical support activities as well as communicating with the customer representatives.
o Formally gathering requirements and performing analysis for all Change Requests received from over ten geographically dispersed sites.
o Performing Business Analysis activities to ensure that requests are satisfied in the best ways with respect to both business and technical aspects.
o Coordination regarding all Change Requests with the customer and the Project Management Office and Design/Development team.
o Acquiring in-depth business knowledge of the industry to best understand requirements and foresee consequences and provide solutions accordingly.
Working on the architectural design and functional requirements specification of an Interactive TV solution.
Responsibilities:
Defining the architectural design.
Client-interaction to identify requirements.
Designing and defining the Functional Requirements Specifications for the features.
Defining, allocating and following-up tasks.
Reporting to the General Manager.
Meeting with potential clients to promote the product as well as handling official presentations.
Working in the capacity of a Team Lead / Senior Software Engineer. This company is engaged in all sorts of I.T. solutions including but not limited to: Web solutions, Software solutions (primarily designing and developing Investment Banking applications) & Consultancy.
Responsibilities:
Successfully complete a Human Resource Management java based multi-user application (Oracle database) with a team of 5 professionals.
Managed a team of 7 individuals and the entire software development lifecycle of an Enterprise Java based n-tiered Investment Banking (Stock Market Instruments, Money Market Instruments and Funds) application. Responsible for laying out the code infrastructure and programming primary modules as well as writing and conducting tests.
Successfully completed and successfully deployed a scheduling application for a horse riding club in Kuwait.
Core Tasks
o Familiarization with the Business Knowledge domain of the application.
o Conducting interviews to select suitable candidates for the team.
o Played a major role in establishing the software development department.
o Formally conducting Requirements Analysis and preparing the documentation for it.
o Designing the entire application, while practically adhering to the latest software engineering principles.
o Allocating tasks, setting deadlines and providing guidance to the team members involved in the project.
o Defining use-cases, test-cases, conducting tests and managing feedback on the issue.
o Follow-up on tasks, tracking milestones, documenting overall progress and updating the I.T. Director.
o Motivating the team to ensure that all weekly and monthly deadlines are regularly met.
o Interaction and meetings with the client to clarify requirements and modifications.
o Actively managing and involved in the complete formal software documentation.
o Managing support staff for all operations.
o Seeking client feedback and satisfaction regarding all departments.
Worked for Ihsan Co. Kuwait as an I.T. Engineer and Systems Designer. This company is primarily engaged in the design and installation of Audio/Visual touch-panel controlled systems.
Responsibilities:
I.T. Engineer: Management and maintenance of internal LAN network. Catering to staff's system requirements.
Systems Designer: Requirements Analysis, System Requirements Specification, overall System Design (block diagrams and software diagrams using MS Visio), Components Specification, Extron Matrix controlling.
8-week internship in Database Management (Oracle 6/8i) and Forms/Reports Development (Developer 2000) at International Turnkey Systems (ITS), Kuwait.
Took part in a two day training on MS Project 2010.