Senior HR Consultant
PeopleFirst HR Consultancy
Total years of experience :23 years, 8 Months
• Led and contributed to 50+ HR and L&D transformation projects involving organisation planning & restructuring, HR policy & procedures development, digitization of HR operations, talent management & development and engagement plans
• Supporting people aspects of business plans and work closely with business leaders to identify business led HR solutions that deliver commercial performance
• Drive leadership and talent development interventions within a fast-paced, lean environment at a tactical and strategic level
• Developed c.1500 job descriptions for all levels of the organisation
• Developed c.200 HR policies for large to medium sized organisation in UAE, Oman, Kuwait, Palestine, Lebanon & Qatar; and advise and guide Managers on the key people policies & change initiatives
• Acted as the HR business partner for a client organisation with offices in Dubai, Oman & Qatar; and provide retrospective insights to business and HR
• Work with the business to plan, design and deliver team building events and initiatives to enhance employee engagement
• Conducted c.15 HR audits with implementation roadmap for organisations in UAE, Palestine, Oman and Kurdistan
• Designed and delivered performance management training to c.300 managers & employees
• Designed and developed talent management and development frameworks and initiatives for 20+ organisations including core, behavioural & leadership competencies, performance management, L&D, career development and succession planning.
• Designated L&D Workstream Lead as part of the HR Transformation project for a client organisation with 4000+ employee to restructure the training function, design & deliver training & induction programme, and design & implement L&D framework. This included Identifying and addressing critical gaps in learning and engagement processes, systems, tools, methodologies, and principles to improve the way learning and engagement activities are managed
• Developed competency-based interview guides and conducted technical assessments for 10+ organisations Designed
• Designed & delivered Leadership and Train the Trainer training modules for banking, oil & gas and retail organisations
• Lead and manage the implementation of HRIS projects with a focus on best practices of project management and business transformation through development and implementation of roadmap and case for change
• Contributed to the formulation of learning strategy, ensuring it aligns with the client strategy and prioritizing activities that address business needs
• Led a team of consultants and office staff including resource planning and creating calendar of training events ensuring that contributions are balanced across learning and engagement
• Designed and developed 50+ training programmes for regional client organisation such as SABIC, SIPCHEM, Borouge, DEWA, Qatatlum, Dubai Municipality, Commercial Bank of Dubai, ITOCHU Trading, Arab Bank, including sales and leadership training
• Introduced blended learning with 70:20:10 approach and differentiation training strategies in leadership and competency-based training modules
• Introduced mechanisms based on the Kirkpatrick Model of Evaluation to assess ROE/ROI
• Led stakeholder engagement to gain in-depth understanding of the organisation’s skilling requirements in order to improve people and business outcomes
• Provide subject matter expertise on learning solutions and partner with managers and leaders to identify high potentials; monitor and coach the teams independently on their individual targets
• Utilised innovative and effective training methods appropriate for the training objectives and audience
• Oversee the preparation of reports and evaluation of learning, within agreed time and cost measures in order to assess the effectiveness of learning interventions, with provide recommendations that shape future offerings
• Guide development and analysis of data/metrics to inform decision making process in line with company strategy
• Handle training budgets and organise training logistics for all planned trainings
• Handled case portfolio of 250 to source employment opportunities for clients
• Conducted assessment to identify knowledge, skills & competency gaps and developed suitable interventions to build professional capability
• Designed and delivered training programmes to equip individuals with employability skills, customer service in retail sector and other soft skills l
• Assumed the role of Financial Lead for the office including budgeting, reconciliation and financial reporting
• Designed and delivered supervisory skills development programme for individuals taking on management roles
• Built positive working relationships with local businesses, Job Centre and other stakeholder to support employment activities
• Coached and mentored junior members of the team on best practice approaches in client engagement and management
• Exceeded targets by 110% over 3 rolling periods in one year with a caseload of c.250
• Recognized as Self Employment Specialist for guiding individuals towards setting up small businesses
Working with prison authorities and offenders to provide onsite training support and continuous professional development
Assisting HR Manager in all matters concerning:
Recruitment & onboarding
Completing joining formalities
Addressing disciplinary & grievances and managing day to day employee relations
Administrative tasks
Off-boarding & separation
End to end management of the senior section
Teacher training
Leading the senior section
Emerging Technologies Across Curriculum Ambassador
Addressing needs of the parents / students / teachers to ensure their engagement
Result focused interventions
Thesis: Personal, Social, Health & Economic Education across Secondary Schools