administrator
teletech
Total des années d'expérience :3 years, 10 Mois
DUTIES:
-the call center receives a call from the custemer of different products
-agent open aticket in lucent carea system and fill the customer information and brief description
For problem and making submit
-teletech call center reported that closed by date also resolution the problem in database
-teletech call center reported tickets summary report by chart every month to project management