Commercial Sales Manager
Bayzat
Total years of experience :9 years, 4 Months
-Developed new product offerings based on detailed and documented insights of client needs.
-Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system.
-Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new
opportunities.
-Worked closely with SVP and MD to develop customer acquisition strategies to obtain maximum sales volume and profitability.
-Responsible for account development, cold/warm calling, assessing client needs, and identifying solutions.
-Lead planning, strategy, proposal process, and bid preparation.
-Recruited, trained and developed dynamic sales team, supporting growth and productivity objectives.
-Oversight of outbound activities and processes and derivation and implementation of improved approaches.
-Created calling scripts that increased lead generation by 200%.
-Monitored calls to observe employee's professionalism, technical accuracy, and adherence to company policies.
-Managed team performance and call volumes in order to reach targeted goals.
-Prepared reports and analyzed call center data to improve processes, ensure resources are properly allocated, maximize efficiency and customer satisfaction.
-Helped to create and prepare presentation material and reports using Microsoft Office Suite.
-Maintenance of CRM base.
-Composed and create correspondence for the team members, where terminology, grammar and set-up require judgement and skill.
-Paperwork preparation for client appointments.
-Maintained a current, up-to-date-schedule, initiated annual review appointments, and reviewed existing appointments.
-Monitored the Senior Financial Consultant schedule to ensure the Consultant stays on track throughout the day.
-Acted as a liaison between the team, Head Office and the specialists.
-Greeted customers and determined their needs and wants.
-Recommended merchandise based on individual requirements.
-Explained the use and advantage of merchandise to customers.
-Teamed up with co-workers to provide an exceptional customer experience.
-Operating cash registers, managing financial transactions, and balancing drawers.
-Achieving established goals.
-Directing customers to merchandise within the store.
Project Development Lead – Enactus Memorial – St. John’s, NL, Canada (Sept 2014 – Dec 2015) Led a small team of volunteers in developing improvements to the project's operations. Formulated how to effectively link all aspects of the project in developing Planting Potential into a cohesive initiative. Developed measures and recommendations to improve how Planting Potential currently conducts its project work.