Branch Control Operations Officer
Qatar National Bank
Total years of experience :13 years, 2 Months
I’m responsible for controlling documentation, for opening, closing and maintaining retail and corporate customers accounts .
I’m managing with standing orders, term deposits and chequebooks requests .
I’m responsible for providing informations, monitoring and recommending training needs for the branch operations personnel.
I used to control, guide and help tellers to insure daily transactions .( withdrawals, deposits, Maintain vault cash...).
l was working with check truncation system.
I was dealing with costumers in the branch and I was responsible for resolving their problems and complains.
My tasks were advising costumers and offering them extensive information about our services and benefits.
Managing contracts and Negotiating agreements potential costumers.
Developing with marketing strategies and maintaining relationships with media advertising services.
I was responsible for sales in a fashion clothing shop .
My daily tasks were supervising, assisting and motivating sales assistant.
Promoting the product, maintaining and improving relationships with customers were my priorities.
I have worked in a travel agency for 10 months. I was responsible of the firm’s marketing and sales function.
