IT Manager
Harwal Group
Total years of experience :26 years, 9 Months
• ERP Implementation
• Business Process Management
• Strategic Planning
• Service Level Agreement
• Performance Appraisals
• IT Budget Preparation
• Business requirement analysis
• Technical reliability and projections
• Project Management
• Supplier relationship management
• System and network process controls
• Operations and Infrastructure management
• Cost containment and revenue generation
• Internal restructuring • System Analysis & Design
• User Training
• Team Building & Management
• Database Procedures & views
• Policy & Control procedures documentation
• MIS Reports
• Proposal development
• Workflow initiation
• Customer service delivery
• Process improvements
• Change management
• Project budgeting and target controls
• Staff recruitment and induction
• Productivity Enhancements