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Sachin Thomas, Front Office Administrative Executive

Sachin Thomas

Front Office Administrative Executive·Remas

Oman

Bachelor's degree, Business Administration

Work experience

Total years of experience: 5 years, 5 months

Front Office Administrative Executive

January 2024 - Present

Remas

Muscat, Oman •Hybrid

January 2024 - Present

• Supporting the General Manager and department heads
• Managing correspondence, reports, and hotel documentation
• Coordinating meetings, audits, and inspections
• Handling staff records, attendance, and scheduling support
• Assisting with procurement, vendor coordination, and contracts
• Monitoring compliance with hospitality standards, SOPs, and licenses
• Coordinating with departments: Front Office, Housekeeping, F&B, Maintenance
• Preparing daily, weekly, and monthly operational reports
Company industry:
Hospitality & Accomodation
Job role:
Administration

Front Office Executive

January 2023 - January 2024

sterling holidays

Thiruvananthapuram, India •Hybrid

January 2023 - January 2024

Managed guest check-in/check-out processes, ensuring compliance with policies and financial accuracy.
Generated and issued invoices, accepted payments (cash, card, UPI), and maintained a payment ledger.
Recorded daily cash inflow and assisted in preparing balance summaries.
Handled guest complaints, requests, and feedback with professionalism and promptness.
Coordinated room allocations, updated booking systems, and processed cancellations or modifications.
Company industry:
Administration Support Services
Job role:
Management

FRONT OFFICE ASSISTANT

January 2022 - January 2023

Niramaya Retreat Surya

Thiruvananthapuram, India •Hybrid

January 2022 - January 2023

Assisted in managing front desk operations including check-in/out, room assignment, and billing.
Managed and balanced daily financial transactions and petty cash disbursements.
Maintained accurate guest folios and coordinated with the finance team for nightly audits.
Produced occupancy and revenue reports for the management team.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

CUSTOMER SERVICE AGENT

January 2021 - January 2022

Indigo Airline,

Thiruvananthapuram, India •Hybrid

January 2021 - January 2022

Managed flight check-in, ticketing, and boarding using airline reservation systems.
Processed refunds, reschedules, and additional service charges with accuracy.
Maintained daily logs of passenger counts, bookings, cancellations, and payment records.
Provided support to finance team in preparing shift-wise revenue and transaction summaries.
Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Manglore university

July 2021

July 2021

Bachelor's degree, Business Administration

India

Shree Devi College

January 2021

January 2021

Bachelor's degree, Administration And Business Administration

India

Skills

Accounting
Intermediate
Accounting
Intermediate
Receptionist
Expert
Receptionist
Expert
Front Office
Expert
Front Office
Expert
Secretarial
Expert
Secretarial
Expert
Marketing
Intermediate
Marketing
Intermediate
Administration
Expert
Administration
Expert
Sales
Intermediate
Sales
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Intermediate
Management
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BILLING
Intermediate
BILLING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Data Entry
Beginner
Data Entry
Beginner

Languages

English
Expert
Hindi
Intermediate
Arabic
Beginner
Malayalam
Native Speaker
Kannada
Native Speaker

Memberships

Youth movement

Youth Active executive member

October 2019

Hobbies

  • Reading stories, Cricket, Chess, volleyball ball, Sales, Customer service as like my hobbi